Caliber - Indian Trail
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Great customer service, made me feel very welcome and comfortable with the process. Work was fast and appreciated being kept up to date on the progress l. I would recommend to anyone.
Likely to Recommend - 5.0/5.0 -
Very impressed with entire process and the employees
Repair Quality - 5.0/5.0 -
Great customer service, made me feel very welcome and comfortable with the process. Work was fast and appreciated being kept up to date on the progress l. I would recommend to anyone.
Customer Service - 5.0/5.0 -
Great customer service, made me feel very welcome and comfortable with the process. Work was fast and appreciated being kept up to date on the progress l. I would recommend to anyone.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
So far so good
Customer Service - 5.0/5.0 -
Zac Lewis was a great rep
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
I had to follow up on status as no one contacted me. Jason was great in person and responded to emails.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
No issues with update info along with caliber working with ins co
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent communication and repair work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely: professional, informative and convenient.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They were very gracious to bring me the car back to my house when it was done. I was very appreciative of that.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Yall did good. Keep up the good work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Caliber Collision was super awesome in there performance and responsiveness. But the whole experience was a little shunted by my experience with Enterprise car rental. It is disturbing to receive a vehicle that is not mechanically sound which has to be returned after one day. It is also frustrating to deal with multiple agents throughout the term of the repair. As a customer I prefer to deal with one person throughout my entire experience in a situation like an auto repair. Having one agent sign out the car one agent exchange the car and the third agent return the car is not a very good customer experience. Also the agents for Enterprise were not identified as an Enterprise agent other than the verbal expression of such. No name badge or other identifying apearl. While all agents were very helpful and friendly. It was like having to start over every time I came in. Overall a good experience just distracting having the Enterprise issues.