Caliber - Indian Trail
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Experience was very good. Communication excellent
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Kevin and Jan delivered on what they promised with a kind demeanor.
Customer Service - 5.0/5.0 -
Couldn’t even see where damage was done
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work
Customer Service - 3.5/5.0 -
Not a lot of communication about the status of my car. I needed to call to ask and if I had never looked at the update link, I probably would’ve not been able to plan to pick my car up the day that it was ready.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so nice, Gabby kept me updated, and my car is fixed! Super easy process, thank you!
My Experience - 5.0/5.0 -
They made everything so easy
My Experience - 5.0/5.0 -
Jan and Jim were so kind. They kept me informed and the car looks amazing. I will recommend caliber to all my friends
My Experience - 5.0/5.0 -
Jan at front desk was Super. good lady Jim my repair contact keep me informed of repair progress. good guy
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was so kind. Getting hit is stressful and they make you feel that your car is in the best hands. Jim kept me informed throughout the repair and was so sweet.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
I wish I caught the front desk assistant’s name she was very helpful and understanding. Kevin was very helpful with keeping me updated on my car’s progress. Honestly the whole staff was amazing as well. I would 100% come back as a client
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Outstanding communication from start to finish. Amazing work on the repair. I will spread the word. They are the real deal.
My Experience - 5.0/5.0 -
I appreciate the continued updates provided while my car was in the repair shop. The team is very welcoming at this location and they were always willing to address my concerns.