Caliber - Indian Trail

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 4.5/5.0 -

Wasn’t thrilled with the last minute delay.

Likely to Recommend - 5.0/5.0 -

Overall, I am pleased with Caliber's services!

Repair Quality - 5.0/5.0 -

Thank you for doing a remarkable job repairing my vehicle and returning it in a timely manner!

Customer Service - 5.0/5.0 -

Very professional and courteous customer experience.

Likely to Recommend - 1.5/5.0 -

You should have known part availability before having customer bring in vehicle.

Repair Quality - 3.5/5.0 -

Estimator was excellent. Being without vehicle for 1 month, not so much.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Thank you for the excellent communication throughout the repair. We are very pleased with the quality of work done.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Very satisfied with the quality of the repair. Communication throughout the process was excellent! Staff friendly and professional. Highly recommend Caliber Collision.

Customer Service - 5.0/5.0 -

Excellent staff. Friendly and professional.

My Experience - 5.0/5.0 -

Outstanding service all around. Thank you so much!

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 4.5/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The customer service at Calliber Collision in Indian Trail is outstanding.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The process was quick and easy! Kevin had great communication and the quality of work was solid.

Customer Service - 5.0/5.0

My Experience - 0.0/5.0 -

Trunk is askew with with gap.

Likely to Recommend - 2.5/5.0

Repair Quality - 1.5/5.0 -

Seam on trunk and body too wide after repair. I sent them pictures and am returning it for correction next week.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Great job by all involved.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great job by everyone involved!

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Kevin was very professional and helpful during the work of my vehicle. The repairs look great and were done timely.

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

The car looks like new. We appreciate the fact that it was washed inside and out.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great customer service and efficient delivery, work ethic and quality outstanding.

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Kept me informed of how repairs were moving along, ensured secondary damage was fixed, cleaned my car inside and out along with wheels, car was fixed before projected date.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

My Experience - 5.0/5.0 -

Quick and professional service

My Experience - 5.0/5.0 -

Your staff were professional and polite

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

So Far seems good10

Customer Service - 5.0/5.0 -

Very Professional

Likely to Recommend - 5.0/5.0 -

Would recommend to everyone

Repair Quality - 5.0/5.0 -

Thank you great job

Customer Service - 5.0/5.0 -

Thank you

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0 -

Good customer service and the workmanship on the repairs was exemptional.

Repair Quality - 5.0/5.0 -

Flawless repair. Jan provided great customer service, answered all my questions. Never expected my car to be detailed, it's like new inside and out.

Customer Service - 5.0/5.0 -

Jan answered the many questions I had. She's very friendly and always got answers.

Returned Clean