Caliber - Indianapolis - Beech Grove
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Repair was completed sooner than estimated.
My Experience - 5.0/5.0 -
Fast service and great communication.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair was quick and good communication.
Customer Service - 5.0/5.0 -
Great communication.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0 -
I would recommend, just make sure to check your car upon pickup.
Repair Quality - 2.5/5.0 -
There was a big incident with my tire, I was not happy about. all other repairs were great. I asked for reimbursement for what was spent to fix my tire. They sent off for a check reimbursement and ordered me a new wheel. Once that is complete, I would give it a ten. They were very professional about how to deal with the mishap. So it would be a 10.
Customer Service - 5.0/5.0 -
Like I said they were very a helpful and remorseful for the situation I had.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
After a couple issues with some communication, (not their fault, my insurances fault) Nick was quick to let me know the status of my vehicle and any issues that may have come up. My car was a challenge for Nick and the techs and they took it in stride and made sure everything was perfect for me! We went almost 2 weeks over estimated time, but that was not because of lack of effort on the technicians side. They did anything and everything for my car and even plugged a hole they had found in my tire. Thanks Caliber and Nick! I’ll be looking for ya at Costco! :)
Customer Service - 5.0/5.0 -
As stated before, Nick was a gem. We initially had issues because insurance submitted the wrong number. Nick was quick to figure the issue out and make sure I stayed up to date with everything going on post incident.
Returned Clean
My Experience - 0.0/5.0 -
Repairs were delayed twice. I felt like I had to drop everything to pick up the repaired vehicle asap. After arriving, to pick up the repaired vehicle I mentioned that it was clear that the plastic piece that was replaced on the rear quarter panel did not match the rest of the trip color. The panel had also noticeably been repainted with paint drips paint bubbles and uneven coats. The interior of the vehicle was absolutely filthy, not that I dropped off after being freshly detailed but, it seemed that the interior was exposed to the elements for a least of couple of day with the amount of dust and condensation drips on the inside of the windows. There was painters tape and trash left in the vehicle after the pairs. All in, I was just another car repair that they needed to check off of a list with little to no pride in their work. If I was keeping this vehicle after its lease or was already my vehicle I would have left the vehicle for them to correct it. I have passed this information to the dealer that will be taking the car back.
My Experience - 0.0/5.0 -
There is a small spot on the hood where there must have been a speck of dust and that left a pin hole paint crater. There is a spot on the fender that left a debris spot underneath the paint. Also some light orange peal on the fender and door where they meet.
My Experience - 5.0/5.0 -
Customer service and correspondence was fantastic. I appreciate the constant updates and was surprised how quickly it took to repair my vehicle. Thank you!
My Experience - 5.0/5.0 -
Excellent customer service. Very thorough and communicated consistently.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication, fast, efficient, thorough.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone is so kind , professional and a pleasure to work with. Becky and Amber give top service and smiles.
Likely to Recommend - 5.0/5.0 -
Amazing service
Repair Quality - 5.0/5.0 -
Becky and Amber were outstanding. Kind, knowledgeable and professional. Great communication. The craftsmanship was stunning.
Customer Service - 5.0/5.0 -
Becky and Amber were outstanding. Kind, knowledgeable and professional. Great communication. The craftsmanship was stunning.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was very happy with the service I received. From the moment I pulled onto the lot everybody was friendly. I enjoyed the updates on my Vehicle. And I was frankly very happy and surprised when I saw it had been washed inside and out. I thought that was an added bonus thank you very much.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0 -
The completion date was changed multiple times. It was set, and then numbed to earlier, and eventually was a few days behind the initial date. Service was always friendly and work seems good quality. The voicemail box is ALWAYS full and that should be addressed.
Likely to Recommend - 0.5/5.0
Repair Quality - 1.5/5.0
Customer Service - 1.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nick was very good about keeping me informed about how the repair was going.
My Experience - 5.0/5.0 -
Mngr Nick & Becky reception are phenomenal. Also, the same tech that worked on the car last year. Kudos to all.
My Experience - 5.0/5.0 -
I appreciated the team reaching out on the progress and keeping me informed about what was happening. Everyone very friendly and my car looks great. Thank you!