Caliber - Indianapolis - Beech Grove

4.7 (3,130reviews)
93%
4002 S. Arlington Avenue,  Indianapolis,  IN  46203

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Acura
Ford
Honda
I-Car

Reviews (3,130)

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Repair Quality

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Repair Quality

I was told my truck would be completed on Sept 11th. On Sept 7 they sent me a message they were near completion on the repairs. On Sept 10th, I received a message my truck wouldn't be completed until Sept 16th. That changed to Sept 17th. Then that changed until Sept 18th. I finally got my truck on the evening of Sept 18th.

Customer Service

I don't believe the reason they kept giving me for the delays in completing the repairs.

My Experience

The communication to customers about what is going on are terrible. Also you should write down what lies you are telling people so when they call back two days later you know what was said the last time.

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Repair Quality

Poor communication Poor time line Didn’t have done when they said Never called us back Will never go there again

Customer Service

Returned Clean

My Experience

They did a great job and kept me informed about the process and how everything was coming along. Super nice and friendly. Washed my car and vacuumed. Would highly recommend them. Thank u for your service.

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My Experience

Done a great job, very friendly and kept in contact with me through out the whole process

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I will definitely recommend

Repair Quality

Very nice job on my tailgate repair. Thank you!

Customer Service

Communication was great!

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My Experience

Nick at Caliber was very helpful in sending updates on the repair of my vehicle every step of the way. They did a great job in making my car look brand new!

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My Experience

Very great work

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My Experience

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Repair Quality

My car looks beautiful - better than brand new. Thank you to all involved for this. I apologize for late response but I had major surgery on 7-23 and saw my car last week for 1st time!

Customer Service

Amazing! Front desk lady was so competent and kind. Nick (estimator) made me feel good about taking my car to Caliber. The gentleman who drove me home, after dropping my car off, was so nice!

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Repair Quality

Happy with the work so far.. timely and well done.

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Way over priced even with insurance.

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Customer Service

Returned Clean