Caliber - Indianapolis - Beech Grove
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0 -
I was under the understanding that in Indiana it was upto the customer if OEM parts were used. The shop tried to use non OEM parts. The parts were not available so they had no choice.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair took forever but that was only because it took so long for the part to come in. Michelle kept us up-to-date and she continued to try to find the part to get it done quicker.
Customer Service - 5.0/5.0 -
Michelle was great called us with updates all the time
Returned Clean
My Experience - 5.0/5.0 -
Thank you Nick for the wonderful service and keeping me updated!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Karen was very good, kept me informed every step of the way. They did a great job with the repairs
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Karen did a great job keeping me informed even step
Customer Service - 5.0/5.0 -
Karen did a great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
The color of my mirror is not the same as the rest of the car. (Two different whites) already have an appointment to bring car back and get it fixed.
Customer Service - 5.0/5.0 -
Customer service is great! Everybody I talked to was very friendly, helpful and very knowledgeable.
Returned Clean
My Experience - 5.0/5.0 -
Karen was a pleasure to work with and extremely communicative about the status of our car. I would recommend to everyone !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Most friendly people in the business. They did everything they could to fit the repair in my schedule.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.0/5.0 -
Took two months to fix my car and get the job done properly. Had to have paint job redone multiple times, door aligned a couple of times, window fixed. Car battery drained even though car wasn’t driven. Michele and Emily were helpful. Just needed the body shop to take pride in doing the job right and not take two months and multiple attempts at getting job done right.
Customer Service - 2.5/5.0 -
Michele and Emily helpful. Josh the manager helpful and understanding. That’s only reason they didn’t get 0. People doing work would get 0 since it took so many attempts to get job done properly and timely.
Likely to Recommend - 3.0/5.0 -
Hope I'll never have to!! Again, incapable of doing so given my inexperience with the subject of auto repair.
Repair Quality - 3.0/5.0 -
Unable to rate given I've had the car back for just a few days and am incapable of inspecting all that was done.
Customer Service - 3.5/5.0 -
Good vibes therefrom, but again dealing with car repair is all new to me! Long wait was frustrating when I could have provided photos of undercarriage taken by a personal mechanic immediately post-accident that would have facilitated the fix.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Did a great job in the vehicle repairs. Updated me once or twice a week. Assisting with the rental car was a huge plus.
Customer Service - 5.0/5.0 -
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