Caliber - Indianapolis - Castleton

4.9 (5,799reviews)
98%
7650 E 88th Pl,  Indianapolis,  IN  46256

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Tesla

Reviews (5,799)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent updates via text, calls, and app notifications that kept them informed throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new upon return, often exceeding expectations. Timeliness was another strong theme, as many vehicles were completed ahead of schedule, which customers greatly appreciated. The friendly, professional, and knowledgeable staff received widespread recognition for making a stressful experience smooth and stress-free. A few customers noted areas for improvement directly from their feedback, including occasional delays due to parts availability, isolated communication gaps, and rare quality control concerns on specific repairs.
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"... outstanding job on my car repair it looks excellent, you cannot tell anything even happened, it looks just as good better than it did when I bought the car color match ..." Read more
"My car is absolutely beautiful and there are no signs whatsoever of any damage. Shes so shiny and pretty and it is clear they took their time with their work."
"Outstanding!"
"... understood every step. What stood out the most was the quality of the work and the attention to detail. My Tesla was returned looking amazing, and the car drove perfectly ..." Read more
"... I've ever experienced in 45 years on Earth. He was extremely friendly, thorough with his explanations on what would occur, and was very responsive in providing ..." Read more
"Quicker than estimated repair time, kept me in the loop for status updates and made sure to let them know if ..." Read more
"Earlier they beat the 73 date"
"I recognize everything cant be a 10! But I dropped my vehicle off in the AM it was repaired and returned the same day PM. The repair and paint was perfect, ..." Read more
"Heck no. The ETA for completion changed on a weekly basis!"
"I was honestly surprised at how quickly the repair was completed, especially after the additional estimate process. The repair ..." Read more
"The adjuster was in constant communication with me on the status of my vehicle. This was great in knowing what stage ..." Read more
"The communication throughout the process was excellent!"
"The constant communication and friendly customer service was exemplary."
"Their communications updating progress was exceptional not to mention the work was expertly done. Car repairs also ..." Read more
"Communication quality was unparalleled"

My Experience

My Experience

Chris did a wonderful job keeping us updated on the progress of our repair. He gave us an estimated completion date of which they completed 4 plus days early. The repair was flawless. Our 2013 truck looked brand new. Chris was unable to meet us when we picked our truck up but Lance was invaluable in discussing the repair and care to protect the finish. Caliber Collision did an awesome job!

Likely to Recommend

Repair Quality

You did everything you could to get me back on the road again!

Customer Service

They did w everything they could to get me back on the road again.

My Experience

Terrible service

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Great!!

Repair Quality

Customer Service

Great service!!! Job well done !!! Thank you all..

My Experience

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Only hesitation would be if the repair was for an insurance deemed “total loss” for which Caliber won’t perform repairs for car owner, which I personally experienced recently.

Repair Quality

Customer Service

Returned Clean

My Experience

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My Experience

Job done well and ahead of schedule- thank you!

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Repair Quality

Great work and ahead of schedule

Customer Service

Chris was great keeping me updated

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Returned Clean

My Experience

Corey did a very good job of communicating the status of the repair. An effort was helpful in getting the vehicle back to us sooner than projected. The firm and the work are professional. Appreciate you.

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Repair Quality

Customer Service

Efficient, professional, beautiful work. Staff especially Corey were very helpful and personable throughout the experience.

My Experience

Chris was amazing. Kept lines of communication open with me. Very appreciated.

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Repair Quality

Customer Service

My Experience

They treated me courteously, explained the entire process that would be carried out during the repair, and kept me informed every day. The repair was completely satisfactory.

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Returned Clean

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Returned Clean

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Repair Quality

Across the board, the team communicated well and delivered within a reasonable timeframe. I am incredibly impressed and would recommend to a friend.

Customer Service

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Repair Quality

Very satisfied with the work and Lance was amazing with communication and keeping me updated along the way!

Customer Service

Returned Clean