Caliber - Indianapolis - Downtown

4.7 (3,819reviews)
94%
135 W McCarty St,  Indianapolis,  IN  46225

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,819)

Likely to Recommend

Repair Quality

Pretty good work upset you guys thought my gift card for Buffalo wild wings was trash but it is what it is 🥲

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I’m happy to recommend Caliber to anyone in the future

Repair Quality

Excellent service and your team was amazing!!! Made my experience so easy and seamless. Thanks so much

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I appreciated the updates about the timing of my car repair. All the personnel I had contact with were kind and patient.

Likely to Recommend

Repair Quality

Customer Service

The staff was patient with my questions.

Returned Clean

Likely to Recommend

Repair Quality

My repair is not yet complete. So far, the service has been very friendly.

Customer Service

Likely to Recommend

Repair Quality

My vehicle looks brand new again!

Customer Service

PaTyn was amazing to work with. He provided timely updates and always answered every (annoying) question of mine. Caliber had my car for almost 4 months, due to unexpected delays, but PaTyn was amazing to work with through the whole process.

Returned Clean

My Experience

When asking about the sound the wheel was making I was told they “couldn’t see anything wrong” and that I needed to contact a mechanic. When the cosmetic repairs were complete we took it to a mechanic to learn that the wheel was about to fall off. It was a simple tightening of lights. This surprised me. Also, they were supposed to contact us with a quote to repair another cosmetic issue and we received no call. Finally, in looking over the vehicle post completion it seems that the quarter panel isn’t as tight on the side that was fixed as the other side. Those were a few things that led to my disappointment.

Likely to Recommend

Repair Quality

Customer Service

Translated from Spanish by Carwise
Translation unavailable. Please try again later.

Likely to Recommend

Repair Quality

Por lo general estoy muy agradecida con las reparaciones quedo como nuevo. Solamente un pequeño detalle la puerta de atrás cuesta que cierre del lado derecho hay que poner un poco más de fuerza para que pueda agarrar el seguro no quedo como el del lado izquierdo qué cierra con facilidad

Customer Service

Likely to Recommend

Repair Quality

There’s damage under the car engine. The plastic covers looked damaged due to tow truck that pulled my car onto it. I’m disappointed that no one from your team noticed it.

Customer Service

My Experience

My car was repaired here. The paint job was excellent. The repair was faster than expected, even though additional repairs were needed, and the attention was top-notch.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

PaTyn did an excellent job with the repairs and got it done in a very timely manner. He was very transparent with the work and concise with his explanations. Overall, highly satisfied - as usual - with his work.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service