Caliber - Indianapolis - Downtown

4.7 (3,820reviews)
94%
135 W McCarty St,  Indianapolis,  IN  46225

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,820)

Likely to Recommend

I would let my friends know about you guys, I had a wonderful experience

Repair Quality

They made my car look like brand new again. My vehicle means a lot to me and they really brought back my love for my car. Give Austin a raise!!!!

Customer Service

Amazing people

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Excellent

Returned Clean

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Repair Quality

Customer Service

My Experience

You do great work and the coordination with the rental car always seamless.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

The job was finished with efficiency , they did a wonderful job of bringing my vehicle back to life , thank you guys!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

communication throughout the entire experience was great.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Super easy process with insurance. Would recommend.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Appreciated the updates on the repair

Customer Service

Front desk was fine, Patyn was absolutely fantastic.

Returned Clean

Likely to Recommend

good and bad experiences at this point

Repair Quality

only had the vehicle back for a week. So far, things seem fine. All settings needed to be reset .

Customer Service

Initial customer service was incredibly bad! After speaking with Regional Manager, communication was much better. I had to reach out for status updates, instead of them being provided without inquiry.

My Experience

Thank you for taking care of my Santa Fe.. and me as well..

My Experience

Every single thing from beginning to end was fast efficient great communication during the process and just emmaculate customer service! Every single person I encountered had an amazing attitude and showed compassion.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

For sure

Repair Quality

Very good service

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Repairs done so quickly and well. Everyone from office staff to repairman polite and helpful. They made a stressful situation so much easier

Likely to Recommend

Repair Quality

Repairs done quickly and professionally.

Customer Service

Repairs done quickly and professionally

My Experience

It was done a week faster than expected. The team was SO helpful and communicative. They made a stressful situation so much better!!!!

Likely to Recommend

Repair Quality

I've always used Caliber Collision and have never been disappointed.

Customer Service

Every thing I expected, especially in a time when it seems like customer service is a thing of the past.