Caliber - Indianapolis - Downtown
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0 -
I would definitely recommend them to others in the future.
Repair Quality - 4.5/5.0 -
Caliber was very responsive and communicative. I know what was going on with my car and received consistent text updates. Aaron was quick to respond to emails as well.
Customer Service - 4.5/5.0 -
Everyone was friendly and easy to talk to. They took the time to explain what was going on and provide sufficient updates on the progress of my repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They kept me informed about my vehicle. The team was very polite.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The paint was sloppy (It was lumpy on the edge of the the repair). Tom offered to start the process over. He explained it was a three step process. Which meant getting back in the rental car. I said I rather take it and come back for the repair. We we were driving away, the car was making a horrible flapping sound. I pulled over to see if the bumper was loose, visibly I could not see anything. I came back to the shop. Tom pulled it into bay and found that the tape was still on the vehicle and thankfully that was all it was. Sincerely, Mary Helen Peoni
Likely to Recommend - 3.0/5.0
Repair Quality - 2.0/5.0 -
I sent a text when you first asked for a reply. As we went around the car with Tom, we notice a run in the paint. He offered to have it redone, which he explained it was a three step process. Meaning I would be back in the rental and starting over with the process. Or I could bring it back at a later date.
Customer Service - 4.5/5.0 -
They were nice.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I can't say enough good things about the staff and service at the Caliber downtown location - everyone was extremely helpful and pleasant to work with. They made a stressful situation so much easier to deal with. Huge thanks to all!!
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Chris did a great job keeping me informed. My car was amazingly clean inside and out when I picked it up.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication my text and phone calls from Chris. I’m extremely satisfied with how clean my car was inside and out. All in all very happy with caliber.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I am very happy with your repair thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Best Experience I have ever had at a collision center. Thank you Tom. He was amazing.