Caliber - Indianapolis - Downtown
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0 -
Car doesn't feel the same while driving and the tire pressure on driver's side is lower than passenger now.
Customer Service - 4.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very polite, very informative
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent work and excellent communication. I would highly recommend to anyone needing collision repair service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There was just a bit of confusion in the communication. For example, on 10/24 in the morning I was told my car was basically finished and just needed to be cleaned. Then just 4 hours later I receive a call saying that they were waiting on a part and that they had absolutely no idea when my car would be complete. It would’ve been much easier for me to have just been told the entire time that they were waiting on a part instead of being lead to believe my car was basically completely fixed. I then had to wait two weeks before my car was actually complete. I just would’ve preferred that they be more upfront in communicating what was actually going on with my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
There were a couple of miscommunications. They had made it seem like my car was basically done when they were actually missing an entire part. That turned in to me having to wait 2 weeks for said part to come in and further delaying getting me back in my car.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Great work at a great price and your customer service was EXCELLENT!
My Experience - 0.0/5.0 -
Twice progress was delayed due to missed part and incorrect part delivery.
My Experience - 0.0/5.0 -
Don't lights not working and car, I do believe they auxiliary battery has been disconnected or drained
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 3.5/5.0 -
They moved my car to a different shop and didn't tell me. Also didn't keep me very well informed
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Took a week longer than they said it would.they would text me after they closed telling me it was extended until the next day 4 times
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for your kindness Aaron McGinn.
Customer Service - 5.0/5.0 -
Thank you so much for everything