Caliber - Indianapolis - Downtown
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Tom did a fine job on our car. He was thorough & respectful as he presented his work to us.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
The camper shell was not reset in a bed of sealant like it was originally and the words “good to go” was not removed from the rear glass before the cap was reset.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
My car was fixed very quickly and efficiently. I was updated on the repairs daily as well. I also was able to get a very nice rental. 10/10 satisfied
My Experience - 5.0/5.0 -
Great job, everyone was nice, chris ham did a wonderful job with everything letting me know step by step, awesome job
My Experience - 5.0/5.0 -
Excellent job as always! Excellent customer service and care!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I am so pleased with the level of service that was provided to me at Caliber. You made a very complicated situation simple and painless. I am so very grateful to all involved in servicing my car especially Jason. He was so professional and kept me informed on the progress of the repair, every step of the way. Thank you so much.
Likely to Recommend - 4.0/5.0 -
I wish that they had checked the car out more thoroughly the first time.
Repair Quality - 4.5/5.0 -
So far so good.
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My vehicle was delivered back to me with a chip in the windshield. Also, visible gap in tailgate along side of impact was not addressed or evaluated. Turn signal cables were not reconnected upon completion.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
The constant updates and the friendliness of Chris when I called and had questions.
Likely to Recommend - 5.0/5.0 -
I know an employee at this location through my boyfriend and it was one of the main reason caliber was my first and only option. I knew it was going to get done properly and my qualified people
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
People were nice and responsive, would like if open even a little later so could come in without leaving work early
Likely to Recommend - 4.0/5.0 -
Good repair but if they need it asap I might tell them to pick a place open on the weekend
Repair Quality - 4.0/5.0 -
Nice people, just wish were open more hours so didn’t have to leave work early
Customer Service - 4.0/5.0 -
Nice people, would like if open a little later
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.0/5.0
Customer Service - 3.5/5.0
My Experience - 5.0/5.0 -
The courtesy, updates, and overall service makes you want to recommend Caliber Collision. Thank you! Portia
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
The ladies are the front desk, Cecilia and Danyelle, are awesome every interaction. Tom has been very helpful past couple times I've been in and never leads me astray! Thank you guys!
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Tom was very thorough with the repair info and that was very very nice!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Customer service is outstanding! Above and beyond.