Caliber - Indianapolis - Downtown
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Took to long
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looked great! Looks like there was never any damage to begin with.
Customer Service - 5.0/5.0 -
Everyone was very friendly and helpful
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My car looks and drives awesome
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything came out great
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
My Experience - 5.0/5.0 -
Awesome customer service. Courteous & efficient. Payton was my technician. He was knowledgeable & kept me informed of everything. My experience with caliber collision was wonderful. Thanks
Likely to Recommend - 5.0/5.0 -
Excellent service & employees very helpful. Car looked like new
Repair Quality - 5.0/5.0 -
Excellent service. Knowledgeable people & car repair like new.
Customer Service - 5.0/5.0 -
Excellent customer service. Payton reached out & gave me an excellent step by step timeline for complete repair
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Austin and Victor were both wonderful to work with. They communicated effectively, and made the entire process smooth.
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
They did an amazing job but you guys are like an ex trying to get validation. I’ve received way too many text and emails asking me to complete this survey
Repair Quality - 5.0/5.0 -
They did an amazing job
Customer Service - 4.0/5.0 -
Small hiccup between them and insurance but they were able to get it fixed and the car was done on time
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
He was very personable and helpful
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Payton was very nice he made sure I was accommodated for all the extra measures that that I have to take. all of your staff is communicative.i would recommend 10/10
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Pa’tyn Pardue was great help with the whole process!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Are you kidding? I've already started !
Repair Quality - 5.0/5.0 -
More than satisfied.
Customer Service - 5.0/5.0 -
Outstanding Victor, Payton and the girls at the front desk.All were such a pleasure.All customer service should be like this... bravo !