Caliber - Indianapolis - Lafayette Park

4.7 (1,442reviews)
93%
4202 Lafayette Rd,  Indianapolis,  IN  46254

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,442)

Likely to Recommend

Repair Quality

I’ve always had good experiences at Caliber on Lafayette Rd. The employees are all professional and they do outstanding work!!

Customer Service

Returned Clean

My Experience

Great service with timely updates.

Likely to Recommend

Repair Quality

Excellent service and repair

Customer Service

Ditto

Returned Clean

Likely to Recommend

Repair Quality

Really great people always polite and was really transparent about my car getting back to me.

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

I'm so pleased! Caliber always does amazing work! The staff are very friendly and professional. They all communicate well. I definitely will refer this company always! Thank you for a job well done.

Likely to Recommend

Repair Quality

Caliber is amazing and professional! There work is top tier. I will always recommend them. This is my 2nd time using them for repairs. They are my favorite and fast. Blessings Always!

Customer Service

Returned Clean

My Experience

Thank you very much for the quick repairs to my vehicle . You guys did a SPECTACULAR JOB ! I would highly recommend you guys to anyone .

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Today is my Second Very Good Caliber experience: That’s 2/2!! Dealing with John and Mary = great!! Don Hickey

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Thoroughly fixed all the damages to my car and in estimated time. Very helpful in finding rentals and returns

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was fantastic!!

Likely to Recommend

I could not be happier.

Repair Quality

My car looked brand new.

Customer Service

Everyone was very helpful.

Returned Clean

My Experience

Good job thank you

My Experience

The entire process went smoothly. It was easy to set up my appointment, drop my car off and get a rental car. The team kept me advised of the progress at each step from beginning to end including an estimated completion date. I was pleasantly surprised when it was ready a couple of days early. And best of all they did a beautiful job. I couldn’t tell that the car had been damaged at all. The areas that required painting matched adjacent areas perfectly. The car looked like new. I can’t emphasize enough how impressed I was with the team and the entire operation.

Likely to Recommend

I wouldn’t hesitate to recommend it based on my experience and I would use them again if the need arose. I’m a fan.

Repair Quality

Repair was excellent, just perfect. It looked like a brand new car.

Customer Service

Caliber’s customer service was excellent. Mary was professional and polite and friendly. I was especially impressed with the degree of communication available so I never had a question that was not anticipated and answered before I could ask.

My Experience

I can see nothing wrong with the work that was done on my car. However, I do have a question about the third row seats. They don't seem to have difficulty catching. Was anything done back there? I Don't remember having any problems with it before. Thank you for everything.

My Experience

Car inside. smelled good.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

I’m extremely thrilled with my repair. My car looks brand new and the even detail the inside of the car for me which I was very surprised. It was a job well done.

Likely to Recommend

Their work is excellent and they keep you informed

Repair Quality

They did an excellent job. My car looks brand new. They even detailed the inside of the car, which I was not expecting. I am totally satisfied with caliber.

Customer Service

Mary and the guys were there helpful. They explained everything in detail and everyone was very friendly.

Likely to Recommend

Caliber is an excellent body repair shop.

Repair Quality

The quality of my repaired was flawless. My car looked like new.

Customer Service

Caliber Collision did ab excellent job repairing my car in a timely efficient manner. They also cleaned the interior of my car and aired up my tires!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Excellent service from beginning to end!

Repair Quality

Customer service has always been excellent and positive perspectives consistently in play. One of the best in the business!

Customer Service

From the receptionist to the maintenance manager, they know and do their jobs very well with great attention to details.