Caliber - Indianapolis - Lafayette Park
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Completely Satisfied
My Experience - 5.0/5.0 -
Good job, the vehicle looks great. Thank you for giving it a wash. Very happy!
Likely to Recommend - 4.0/5.0 -
Great work, initial wait to get vehicle looked at was 2 months which was too long.
Repair Quality - 4.0/5.0 -
Did a great job on repair. It took a long time to get vehicle looked at though
Customer Service - 5.0/5.0 -
Very friendly and kept me informed of progress.
My Experience - 5.0/5.0 -
I liked how they kept me updated with everything that is happening.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Will recommend
Repair Quality - 5.0/5.0 -
Very pleased with results
Customer Service - 5.0/5.0 -
They kept me updated almost daily, at least thru the different stages of work. Very pleased, their work and customer care were exceptional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was very kind and helpful. They kept me informed about every step. The car was finished quickly and looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Did a great job communicating, car looked great!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for working with my insurance company to make things run smoother. I appreciate the text updates on progress as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.0/5.0 -
The body work looks amazing like nothing ever happened. The only issue I have is that they did not ensure the replacement liftgate would close all the way to have the car recognize that it is closed. I have to take time off work again to stop by to get this repaired.
Customer Service - 3.5/5.0 -
They could not address the SRS light that was turned on when the rear end collision happened. They stated I would have to go to the dealership for a diagnostic and they would fix what was wrong. Also the lift gate does not close all the way for the car to read the gate is closed. It is also allowing moisture to get into the car to cause frost on the inside windshield.
My Experience - 5.0/5.0 -
Customer service was excellent! It was really nice to receive daily updates about my repairs. Will definitely recommend to my family and friends. Nate was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great Customer service!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great Customer service!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My vehicle looks exactly the same as it did before my accident. The repairs were excellent!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Their regular text messages kept me in the loop while we waited for the delayed delivery of my parts, which I really appreciated. When the parts came in, Caliber jumped right on it and got my car fixed up before my rental car coverage ran out.
My Experience - 5.0/5.0 -
Nate was very helpful and informative throughout the entire process. I received timely updates as the repair process was completed and never felt the need to check in on my own. The repairs were done much quicker than I expected and I was extremely satisfied with the turn out.
Likely to Recommend - 2.5/5.0
Repair Quality - 3.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 1.0/5.0 -
Again the door on the driver side has paint over spray it needs to be fixed.
Customer Service - 2.5/5.0 -
I need to take my car by to Caliber for the third time. The drivers door has paint over spray. I need to speak with Randy on Tuesday 3.8.2022 to see if my husband can bring in the car on Wednesday 3.9.2022 morning.