Caliber - Indianapolis - Lafayette Park

4.8 (1,450reviews)
94%
4202 Lafayette Rd,  Indianapolis,  IN  46254

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,450)

My Experience

I appreciate the daily progress on the repairs

Likely to Recommend

Repair Quality

Customer Service

My Experience

I have zero complaints! They updated me frequently and kept me in the loop so i never had to wonder what was going on with my car. Not to mention my car looks new again!

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Customer Service

Returned Clean

My Experience

My Experience

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Repair Quality

I got very excellent service.

Customer Service

Returned Clean

My Experience

I was very elated with the service. They texted me every step of the way. Customer service was awesome. This is very rare this days. I will definitely be back if need. Our truck looks great!!

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Repair Quality

Customer Service

Was very professional and timely.

My Experience

They were extremely nice and fixed my Jeep so fast. I am so happy! I would 100% recommend. Thank you so much!

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Returned Clean

My Experience

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Returned Clean

My Experience

The entire staff was friendly courteous and conducted themselves professionally. I was very impressed with the quality of service they met every commitment that was made!

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Returned Clean

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Customer Service

They kept me informed regularly. They were transparent and accommodating.

My Experience

From the moment I walked in the door the customer service was great.

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Returned Clean

My Experience

Great customer service

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Returned Clean

My Experience

Everyone was so nice, friendly, and professional. Customer service from beginning to the end was excellent. Plus, they had my car ready in less than a week. I definitely don't want any more fender benders but, if it happens again I'll be coming back to Caliber Collision, no doubt about it! Thank you for a wonderful experience during a stressful period 😊

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Returned Clean

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Randy and Nathan and front desk person made it an excellent experience. They were very professional and gave me updated and completed my work 2 days early! Very impressed with this company!

Customer Service

Person Elle Great!

My Experience

Very professional and excellent work..

Likely to Recommend

Definitely would recommend this shop to anyone, it is the best shop I found near me.

Repair Quality

They work really well on your car and they keep you updated on the vehicle.

Customer Service

Everyone was really nice and attentive to resolve any issue.

Returned Clean

Likely to Recommend

Absolutely

Repair Quality

Very happy with the services, the staff keep me informed of the process

Customer Service

Everyone was very pleasant and took care of my needs

Returned Clean

Likely to Recommend

Repair Quality

I’m not satisfied with the repair… they didn’t gave me the car as they originally was before the crash. They Didn’t put all the front parts of the car… I took the car again asking to put them and still didn’t put them… so I’m very unsatisfied with the service. I surely would not go back

Customer Service

Unsatisfactory. They didn’t put all the parts of the car back

Returned Clean

Likely to Recommend

Repair Quality

I think the glass repair guy did not put my rear view mirror back in the right place. Its too high. Now my line of sight is partially blocked by the sunglasses holder. Otherwise all the other body work is perfect.

Customer Service

My Experience

Often, military members and their family are treated poorly, this is how I felt when I called USAA about my claim. Sasha and Amanda went above and beyond to make sure I was well informed and taken care of. My car literally looks better than when I bought it two years ago brand new. I was even more shocked when I got inside of my car, and it had been detailed. I’m definitely recommending caliber to everyone I know.

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Repair Quality

Customer Service

Returned Clean