Caliber - Indianapolis - Lafayette Park
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I was very pleased with the service and the updates how they kept me informed on what was going on. They were very pleasant. Thanks again I really appreciate the service. Personality was great . The work was GREAT Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful. Looks brand new
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They were kind and professional. The communication skills were excellent. They cleaned the inside and the outside of my car. I would recommend them to my family and friends. Excellent customer service skills.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service skills. Excellent communication skills.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was extremely satisfied with the work that calibers Collision done to my 2013 Equinox they are located at 4202 Lafayette Road Indianapolis Indiana 46254 their phone number is 317-399- 1954 . I am definitely going to refer other people to this particular Collision place because the service was excellent the customer service that I received was amazing. I want to definitely thank Nathan hair for constantly texting me and letting me know exactly what was going on with my vehicle, let me know the process it will take to do and receive my vehicle. Keeping me informed on any and everything that I needed to know. He gave compassion in concerned on my whereabouts. I appreciate that a lot I also appreciate the lady at the front desk I didn't catch her name but I appreciate her customer service skills as well. She took the time to make sure that I was okay that I was helped she helped me in a timely manner she made sure all my forms were corrected she made sure that the insurance company was contacted and that everything was squared away before I was able to leave.. I just appreciate the the care that Caliber Collision gave me in my family. You just don't know what a person is going through what traumatic experience that they experience with not having their vehicle with them not being able to have transportation they're just so compassionate with your overall needs and I'm truly thankful for them. The person that did the work on my vehicle did a great job my repairs were done right my truck rides good and I didn't get his name either but I would love to have met him because he did a wonderful job too and I wouldn't ask for anything different so yes if anyone was to ask me what Collision Place I recommend them to it would be definitely caliber collisions. Hands down for sure
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was extremely satisfied with the work that calibers Collision done to my 2013 Equinox they are located at 4202 Lafayette Road Indianapolis Indiana 46254 their phone number is 317-399- 1954 . I am definitely going to refer other people to this particular Collision place because the service was excellent the customer service that I received was amazing. I want to definitely thank Nathan Hair for constantly texting me and letting me know exactly what was going on with my vehicle, let me know the process it will take to do and receive my vehicle. Keeping me informed on any and everything that I needed to know. He gave compassion in concerned on my whereabouts. I appreciate that a lot I also appreciate the lady at the front desk name Amanda. I appreciate her customer service skills as well. She took the time to make sure that I was okay that I was helped she helped me in a timely manner she made sure all my forms were corrected she made sure that the insurance company was contacted and that everything was squared away before I was able to leave.. I just appreciate the the care that Caliber Collision gave me in my family. You just don't know what a person is going through what traumatic experience that they experience with not having their vehicle with them not being able to have transportation they're just so compassionate with your overall needs and I'm truly thankful for them. The person that did the work on my vehicle did a great job my repairs were done right my truck rides good and I didn't get his name either but I would love to have met him because he did a wonderful job too and I wouldn't ask for anything different so yes if anyone was to ask me what Collision Place I recommend them to it would be definitely caliber collisions. Hands down for sure
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Sasha and Amanda were wonderful communicators. The job was done in efficient time and we are satisfied with the work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The staff was first rated and very helpful. I thought it was going to take longer but they had it ready in a couple of days and it looked really good. First class.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks like new
Customer Service - 5.0/5.0 -
Quick and great service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.0/5.0 -
Not done yet...
Customer Service - 4.0/5.0 -
Not done yet, though, so we'll see how things end up... :-/
Likely to Recommend - 5.0/5.0 -
This has been a very positive experience.
Repair Quality - 5.0/5.0 -
The ladies at the service desk were awesome and my car looks great! I almost didn't recognize it. Thank you.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 1.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Process was easy, repairs look good.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Fast service great communication with shop. Highly recommended!
Customer Service - 5.0/5.0 -
Sasha was great!kept me updated throughout process.
Returned Clean
My Experience - 5.0/5.0 -
Great work. Hassle free
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Hassle free Good quality
My Experience - 5.0/5.0 -
Your staff was very kind and curtious, whoever worked on my vehicle did an amazing job,im very pleased with the results" thank you😉👍
Likely to Recommend - 4.5/5.0
Repair Quality - 2.5/5.0 -
The actual repairs that were done were great, it’s wit they didn’t do