Caliber - Indianapolis - Lafayette Park

4.7 (1,447reviews)
93%
4202 Lafayette Rd,  Indianapolis,  IN  46254

In operation 29 years, 6 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (1,447)

Likely to Recommend

Repair Quality

They did a great job great customer service. I wasn't a fan of the first adjuster at Safeco.

Customer Service

They did a great job great customer service. I wasn't a fan of the first adjuster at Safeco.

Likely to Recommend

Repair Quality

Grate costumers service Very professionals and polite.

Customer Service

Likely to Recommend

Nice job on bumper looks brand new Like accident never happened

Repair Quality

Bumper looks good Fast turn around time Only minor issue I had to ask when can I wash my car and the circles from prior damages someone should have done a walk around inspection before returning car to customer

Customer Service

AMANDA WAS GREAT

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Very good gave updates in a timely fashion!

Returned Clean

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Would be 10 but when they said it was ready and I checked it, there was overspray all over the suv. I had to leave it until fixed. Once done, they did a great job.

Likely to Recommend

Repair Quality

Loved that they washed and cleans the car and also repaired veh in a timely manner

Customer Service

Returned Clean

My Experience

Poor communication/ updates about progress of repair. Poor customer service in refusing to offer an apology, even when failure was pointed out

Likely to Recommend

Repair Quality

Fantastic

Customer Service

Friendly

Returned Clean

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Repair Quality

Customer Service

Sasha was a great help for me!

Returned Clean

My Experience

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Repair Quality

Customer Service

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Repair Quality

Great job on vehicle. Randy was great while just do the process,

Customer Service

Returned Clean

My Experience

The work was the best also with the new manager they managed to get my car done with no problem u guys are doing a good job keep it up!!!!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Sasha is amazing at communicating during the whole process!

Likely to Recommend

Repair Quality

Customer Service

The team was very dedicated to fixing my car correctly and in a timely manner. I loved receiving updates, especially when I could tell they came from a person instead of a system.

Returned Clean

My Experience

Truly appreciate the daily follow ups and the care in making sure my car was back to where it was

Likely to Recommend

Repair Quality

Customer Service

It was truly excellent, they made sure I knew at all times what was going on

Returned Clean