Caliber - Indianapolis - Lafayette Park
In operation 29 years, 6 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
My Experience - 5.0/5.0 -
I was so impressed with the communication about and thorough work on my car. Thanks for your care of my vehicle!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
This was my first interaction with Caliber. From start to finish I was absolutely impressed with the customer service. At every step they let me know exactly what to expect. Once I got my Jeep back, you couldn’t even tell a branch and fallen and dented where it hit. The quality of work was superior!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The folks at Caliber were fantastic, especially Sasha! I have no complaints. Their customer service was spot on and the quality of work to this point is great. Was very pleased with the speed of the service.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It was just a very long process that made me come out more money for a rental. But, I do appreciate the update text messages.
My Experience - 5.0/5.0 -
Sasha is a great asset to your team! Friendly, courteous, knowledgeable and provides great customer service. Repair to Ford was well done and completed quickly, earlier than expected. Thank you!
Likely to Recommend - 5.0/5.0 -
Good work, quality associates
Repair Quality - 5.0/5.0 -
Looks new
Customer Service - 5.0/5.0 -
Did great work timely. Superior customer service from Sasha
Likely to Recommend - 0.5/5.0 -
Car wasn’t fixed. Not looking out for customer but the insurance company.
Repair Quality - 1.5/5.0 -
Body work was great. Didn’t fix system issues caused by crash.
Customer Service - 1.5/5.0 -
Didn’t believe me about lights they could visibly see. Placed burden of proof on me.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very likely
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0 -
Very nice people
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The service was outstanding and would recommend them anytime
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work. The staff took good care of me and my car. Thank you!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
I was happy with the results of my vehicle I was also easily more happy with the professionalism
My Experience - 5.0/5.0 -
My thanks to Sasha, Amanda, and Dan for a pleasant visit. They were very friendly and courteous. I received updates throughout the experience.
Likely to Recommend - 5.0/5.0 -
Will refer Caliber to all I know
Repair Quality - 5.0/5.0 -
Thanks to Sasha, Amanda, and Dan who were all very friendly and courteous making for a pleasant experience; I will pass on the excellent professional job done and refer all to Caliber; Thanks to the entire team
Customer Service - 5.0/5.0 -
Thanks for a friendly and courteous experience
Returned Clean
My Experience - 5.0/5.0 -
Sasha was wonderful to work with. She kept me informed daily and was always quick to respond to my questions. Went above and beyond to make sure I was comfortable with the process.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I will recommended your service. Thank you
My Experience - 5.0/5.0 -
The wonderful people at Caliber Collision did everything to make our experience amazing. They contacted us the day we filed our claim, arranged for our rental car to be delivered and kept us informed every step of the way. Our car repair is beautiful and I cannot recommend them enough. Their focus on quality and customer experience is exceptional. I highly recommend their services.
Likely to Recommend - 5.0/5.0 -
100% recommend Caliber Collision on Lafayette Rd.
Repair Quality - 5.0/5.0 -
You would never know anything was wrong with the car. The repair is beautiful.
Customer Service - 5.0/5.0 -
From start to finish Caliber kept me informed and took care of all the small details, even arranging for my rental car to be delivered to their shop.
My Experience - 5.0/5.0 -
I received timely updates on the repair. Staff were respectful and considerate. Timeliness of repair and professional results of work done . I trusted the recommendations of my insurance and agent and I am very satisfied with the initial repair results.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The experience was pleasant as the service personnel were patient and explained the whole process making sure I understood. They kept me up to date with calls and text about the status of the repair which was very helpful in putting my mind at ease.