Caliber - Indianapolis - North

4.9 (796reviews)
97%
3800 Bauer Drive W,  Carmel,  IN  46280

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (796)

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Returned Clean

My Experience

Prompt communication and quick repairs

My Experience

Great communication, nice people. They scared me at first with the estimated deadline but got it finished in almost half of the estimated time

My Experience

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Team did a great job. My car is running like new and looks great!

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Repair Quality

They kept me informed along the way

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Repair Quality

Great communication. Informative and willing to make the process as smooth as possible.

Customer Service

Great communication. Informative and willing to make the process as smooth as possible.

Returned Clean

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My Experience

The updates we received throughout the process was very helpful. Thank you for the excellent customer service!

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Did good work but took a while.

Repair Quality

The repairs came out great. The area they worked on looks amazing, as if nothing happened. However, it did take a long time to get my vehicle back.

Customer Service

Everyone was great. They also worked to keep me updated constantly.

Returned Clean

My Experience

The process was super easy from start to finish. Great communication though out. The car looks great from what I can see from the outside. I even noticed that the headlights were shined in the front which was not damaged! The team was even kind enough to deliver my vehicle to ease my worries about picking it up (I am unable to drive currently for medical reasons). I know it took an entire team to make this process so wonderful. I want to mention Diana specifically, as she was the one in front of that team helping me along the way.

Likely to Recommend

I will always recommend the shop and never take my cars anywhere else.

Repair Quality

The process was made very easy from start to finish. Communication throughout the process was wonderful. My car looked better than when I left it with them. They went above and beyond in the detailing, and even restored my front headlights to looking like new when there was no damage on that end. Diana at the front desk was the best!

Customer Service

Everyone was friendly and kind. They answered all questions without delay and communicated throughout the process. They went above and beyond for delivery and brought my car to me (I am unable to drive due to an accident). Diana was my main contact throughput the process. She treated me as I would treat friends and family.

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Returned Clean

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Best service ever!

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Wonderful service. Completed to my satisfaction.

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Repair Quality

Everything looks great! My car got done in a timely manner and I was kept up to date the entire time!

Customer Service

Everyone was very nice, informative and helpful!

Returned Clean