Caliber - Indianapolis - North

4.9 (797reviews)
97%
3800 Bauer Drive W,  Carmel,  IN  46280

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (797)

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Most of the repair looked great, a few spots left over on the paint of my vehicle on the trunk, after washing the car. I also felt there could have been better communication of when the vehicle would be ready so I can coordinate with the rental car company. Being over my allotted week made it more difficult. I also didn’t know that I was ensured for my rental vehicle and overpaid. Everyone at Calliber was nice and friendly, pleasant experience.

Customer Service

Everyone was super professional

Likely to Recommend

Repair Quality

Customer Service

Excellent service & communication!!

Likely to Recommend

Repair Quality

Caliber's staff were friendly, communicative, and matter of fact without being rude, dismissive, or uncaring. They walked me through the process, especially with their semi-daily updates, and completed the fix a week ahead of their estimated schedule.

Customer Service

Likely to Recommend

Repair Quality

Was the best collision experience we have ever had. Came in under estimate which was awesome.

Customer Service

Best collision repair experience we've ever had. Came in under estimate which was awesome.

My Experience

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Exceptional customer service. I hope to never need you again but if I do I’ll return. Will definitely recommend

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Repair Quality

Excellent

Customer Service

Excellent

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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Repair Quality

Very professional

Customer Service

Returned Clean

My Experience

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Customer Service

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Customer Service

My Experience

I couldn’t have been happier with not only the timeliness and quality of my repair, but the customer service was OUTSTANDING! I would and already have recommended Caliber to my friends! Carol DeCoursey

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

I especially like the young lady that went over everything that they did for the truck and how she explained things and I appreciated the kindness the thoughtfulness, the professionalism of everyone involved. I felt like they did an excellent job and I really appreciate and I would take my vehicle there again.

Likely to Recommend

Repair Quality

Customer Service

They kept me ibgmformed and they seem to be very knowledgeable . Looks like they did an excellent job and I really appreciated the keeping me up with what was going on.

My Experience

I had an awful experience at their Fishers Indiana location so I was skeptical going to another Caliber but the 96th location was fantastic. They were professional, kept me updated and did a fantastic job

Likely to Recommend

But not the Fishers Indiana location

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

From initial estimate, to scheduling, to repair everything went well and was seamless.

Customer Service

Diana and Jackie were very responsive and followed up promptly.

Returned Clean