Caliber - Indianapolis - North
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 2.0/5.0 -
They were friendly and kind, but it was an ordeal.
Repair Quality - 3.5/5.0 -
When we got the car back we realized that some of the lights weren't working properly. We took the car back to them and they had it for weeks. Apparently, during the repair they used an aftermarket bulb in one of the headlights they replaced. It caused a short in the electrical system that took out the tail lights and front parking lights. They were unable to figure out the issue and we ended up having to take it to the dealership to have the problem identified and corrected. They were very nice and the original repair was quick.
Customer Service - 5.0/5.0 -
They were great! Just didn't think the residual problem was part of the accident or repairs at first.
My Experience - 5.0/5.0 -
Caliber Collision is always efficient, professional, and skilled when doing work on your car. I would highly recommend their services.
My Experience - 5.0/5.0 -
Took a bit longer than expected but repair looked great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and quick turnaround
Customer Service - 5.0/5.0 -
Excellent
My Experience - 0.0/5.0 -
After initially dropping off the vehicle, communication between locations was delayed for some reason and work did not begin on time. After this was resolved, the service and communication was acceptable. Thank you for your time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything top notch!
Customer Service - 5.0/5.0 -
Same
Returned Clean
My Experience - 5.0/5.0 -
They were Fantastic to work with ..
My Experience - 5.0/5.0 -
Caliber didn’t do any repairs on my totaled vehicle, but they made the process of the whole situation very smooth. Just wish it could have been a little faster.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jackie was super helpful and kept us informed in every step
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0 -
Unless they rectify the payment issue, I will not recommend
Repair Quality - 2.5/5.0 -
Quality of repair and quickness was good. Problem was the bill. We were paying out of pocket and they confirmed the quote price was the final price. However, when I went to pay, it was $1000 more than what they said and they could not explain why. Gave several lame excuses (one being the man who did the quote normally doesn’t do them and “is old”). Was told I’d be getting a call from the manager to see what they could do and I have yet to get that call.
Customer Service - 1.5/5.0 -
Final bill was a disaster and they couldn’t explain why it was so much more than they said and manager has yet to call
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jacqueline was great to work with. Very friendly and professional, and kept us informed throughout the process. The vehicle looks great, so kudos to the technicians how preformed the work. Thank you for a great experience on the entire process.
Likely to Recommend - 5.0/5.0 -
Our son lives in Seattle and someone rear ended him. I recommended he go to Caliber in Seattle.
Repair Quality - 5.0/5.0 -
Jacqueline and everyone at Caliber North were great. Kept us informed, had the the car done ahead of projected completion date, and did a fantastic job on the repairs. Thank you!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Car looks great.
Customer Service - 5.0/5.0 -
Even though there were delays in getting parts, I was kept informed.
Returned Clean
My Experience - 0.0/5.0 -
You guys put 1200 miles on my car in a month without my knowledge. That’s ridiculous.
My Experience - 5.0/5.0 -
The time frame was longer than expected, but I appreciated being informed regularly what the status was.