Caliber - Indianapolis - North

4.9 (797reviews)
97%
3800 Bauer Drive W,  Carmel,  IN  46280

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (797)

Likely to Recommend

Repair Quality

Customer Service

My Experience

Jackie was amazing and made the whole process seamless. The repairs look great and were completed in a timely manner. They even cleaned the inside of my car! I felt like I was driving a new vehicle.

My Experience

Was kept well informed about the progress and car was completed weeks before they thought

Likely to Recommend

Repair Quality

Customer Service

My Experience

My Experience

I was extremely satisfied with my recent repair experience at Caliber Collision. The team was impressively speedy, kept me updated throughout the process, and delivered excellent work. The entire experience was seamless—from dropping off my vehicle to picking up and returning the rental car, all handled in one convenient location. Thank you for making a potentially stressful situation so easy!

Likely to Recommend

So very nice to meet & communicate with REAL people in person and each and every time!

Repair Quality

Have now had my car back for a week and all is back to normal. Great job with repairs.

Customer Service

Jackie & Robin were extremely helpful in listening to my concerns and explaining the repair process.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Fixing my car took longer than expected but it wasn't their fault. They were very communicative and sent me updates almost daily once the needed parts came in. Jackie was very friendly and professional!

My Experience

They were very communicative throughout process and went over and beyond to help me on difficult circumstances that were not their fault. Staff was always pleasant and helpful. They did an exceptional job.

Likely to Recommend

Repair Quality

Customer Service

They went above and beyond

Returned Clean

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Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Received intermittent texts to keep me informed. Car rental was made very easy.

Customer Service

My Experience

Excellent all around! Everyone was kind, considerate and professional. Great repair work, my car looks beautiful.

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Customer Service

My Experience

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Repair Quality

Customer Service

or 11 if there is one! they were great

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Repair Quality

Customer Service

Jacqueline was excellent. She kept me informed regarding repairs and possible issues.

My Experience

Communication if status of repair was excellent. Repair was completed quickly.

Likely to Recommend

Repair Quality

Looks OK. Safety functions seem to work OK.

Customer Service

Timely repair. Good communication on progress during the repair.

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Repair Quality

Customer Service

My Experience

The car looked like new and was clean.

Likely to Recommend

Repair Quality

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Likely to Recommend

Repair Quality

They were very friendly. They updated me frequently.

Customer Service

My Experience

The feeling of despair because of being involved in a hit and run, was quickly replaced by complete satisfaction. The team walked me through the process. Communication was daily. Work was done without any problems. Thank you!

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

Great communication regarding the repairs to my car. The repairs look great and my car was returned washed, looking brand new again! Wonderful, thank you.

Likely to Recommend

Repair Quality

Customer Service