Caliber - Indianapolis - Shadeland
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Can't say enough about the entire team, starting with the women at the front desk, Cameron, my assigned point person and the team that repaired my car. And an added bonus...it was finished prior to the estimated finishing date.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and great job of putting the car back together again.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was super! Brent has a nice warm personality & all that we spoke with did as well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have already done a survey immediately after picking up my truck. But I'll do another. Very pleased with my service.
Customer Service - 5.0/5.0 -
Everyone so cordial & helpful!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I appreciated the use of their car, completely satisfied.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
All of your workers from day one when i drop off my truck on PinotonaPike located in Indianapolis, Indiana. not only did they from a bissness relationship with me but a friendship , up until i pick up my truck on Shadeland. Professional,courteous, utendertiff . At first I was going to take my Ford back to wear I purchased it from a Ford Dealership but Allstate told me about Caliber Collision 💥 . I had never heard of your company. So i wasn't sure about leaving my /Pimp Mo Bill LoL with yours. Now I have a new family and friends 🧡
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
If i could give a 10.5 i would. The customer service was very professional, alternative with follow-up calls . From your location on Pennettonpike to Shaylin St location in Indianapolis Indiana. P.s I think 🤔 your should give them a pay raise . Or some pizza 🍕 😋 something LoL
Likely to Recommend - 0.5/5.0 -
It took 30 days to receive my vehicle back and upon pick up while inspecting my car there were 2 deep scratches to the bare metal on the right passenger side. It took another week to fix the issue. Once I picked the car up it wasn't even 12hrs later my front passenger window is grinding when rolling up and then won't stayed rolled up, my rear sensor is malfunctioning, and my car has little to no power when trying to start the engine. None of these were issues after the wreck and before I dropped my car off.
Repair Quality - 0.5/5.0 -
It took 30 days to receive my vehicle back and upon pick up while inspecting my car there were 2 deep scratches to the bare metal on the right passenger side. It took another week to fix the issue. Once I picked the car up it wasn't even 12hrs later my front passenger window is grinding when rolling up and then won't stayed rolled up, my rear sensor is malfunctioning, and my car has little to no power when trying to start the engine. None of these were issues after the wreck and before I dropped my car off.
Customer Service - 3.5/5.0 -
They tried to present themselves professionally and nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 2.5/5.0 -
My car was deemed a total loss, so no repair was made.
Customer Service - 5.0/5.0 -
Customer service was very helpful.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was cordial and professional. All repairs were thoroughly explained and the repair was terrific. We’re very satisfied with the overall experience.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The entire staff was friendly and helpful. The entire process was fully explained to us. The work was completed earlier than expected. The repair looks great and the paint matches perfectly. We would definitely recommend this shop.
Customer Service - 4.5/5.0 -
Everyone was friendly and helpful.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car is off the hook and I'm so pleased with the work they did at caliber collision 💥 🙌 thank guys for the extra work you did for 3.. Me
My Experience - 5.0/5.0 -
Buen trabajo gracias
My Experience - 5.0/5.0 -
Austin kept me informed everystep of the progress and provided me updates. He was awesome to talk with and answered all of my questions. 5 stars
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Austin was very helpful. He walked me through the process when we met. He sent updates regularly where he was in getting my vehicle repaired.
Customer Service - 5.0/5.0 -
Customer service was very friendly and knowledgeable.
Returned Clean
My Experience - 5.0/5.0 -
I really like the way we work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All good!!