Caliber - Indianapolis - Shadeland
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great communication!
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The Estimator I worked with answered all my questions and was responsive in a timely manner.
My Experience - 5.0/5.0 -
Everyone was nice, and courteous...they kept me ip to date on everything
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Eric was great Thank you!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Ok. I’m not sure how to put this without hurting someone’s feelings. But. Since you’re asking: My repair...so far...it’s only been a few hours since pick up...looks flawless. Josh was friendly and relaxed and very communicative. Which is great! The job SEEMED to take quite a while. Not sure why. I didn’t expect it to be FAST but not quite this long either. But that’s fine. It is what it is. Lastly. The poor receptionist girl. Hmmm. I am pretty resilient with all kinds of people. So. I’m not offended or upset. But I MIGHT suggest mayyyybe she be a bit more welcoming?? Like maybe a relaxed smile? The three times I encountered her I felt like I had walked into a freezer. And I was nice! Haha. She’s not mean...just really get an unwelcome vibe. Like almost TOO efficient. Not sure if she’s the same lady I spoke to on the phone once. But that lady was nice. Maybe it’s the same person but she’s just nicer on the phone?? I dunno. It’s really just a suggestion from a customer service professional (myself). I would still come back. (Hoping I don’t HAVE to!). Thanks again for everything The three great things: -Great communication -A really good job at repair -And josh was a great and presentable representative.
My Experience - 5.0/5.0 -
Love that you gave updates on my cars progress
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The personnel there keep you updated on your vehicle repair and very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Communication was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Glad to have my wrx back looking like nothing ever happened.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Front bumper and hood look great. There is one scratch/mark on my door that I’m not sure was there before though. Other then that it was great.
Customer Service - 5.0/5.0 -
Always kept me up to date on the status
My Experience - 5.0/5.0 -
Friendly and efficient service.... first class!!
My Experience - 5.0/5.0 -
Good job on repairs!!
My Experience - 5.0/5.0 -
Thorough, informative and job was very well done!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Ten, after I made it to speak with someone from Travelers