Caliber - Indianapolis - South
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellant info given throughout the repair process.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Fantastic customer service Joe was great! Very communicative and timely!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing customer service and consistent communication while my car was with Caliber
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything about the experience was top notch. Paul was very knowledgeable and made sure to always keep me in the loop. Couldn’t have asked for a better outcome, thanks again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with my experience. Complete professionalism
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
All transactions from start to finish were quick, informative, and professional. I will definitely use them again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
The inside workers were great. I can not say anything about them inside. The guy that was scheduled to work with me had terrible communication. He didn’t let me know that the mechanic that was working on my car power washed my rally stripes off my car until after he tried to get me to pay for myself. Noted that my rally stripes was not apart of the body work that was not suppose to get fixed. So then we agreed on a day for me to come back for them to replace my stripes. I was suppose to receive a call to come in because he said the rally strip person is on vacation and wouldn’t be able to give me a certain time just a date. I never got that call. I had to call my self and still it wasn’t scheduled to be replace. Before this happen I received my car for a week with my stripes missing and had to wait an additional week to get fixed. So now that I got it fixed supposedly., he told me to not wash my car for 45days so my stripes will stick. It had been less than 30 and my rally stripes are already peeling off. So I will be coming back to get them replaced again.
Repair Quality - 0.5/5.0 -
The inside workers were great. I can not say anything about them inside. The guy that was scheduled to work with me had terrible communication. He didn’t let me know that the mechanic that was working on my car power washed my rally stripes off my car until after he tried to get me to pay for myself. Noted that my rally stripes was not apart of the body work that was not suppose to get fixed. So then we agreed on a day for me to come back for them to replace my stripes. I was suppose to receive a call to come in because he said the rally strip person is on vacation and wouldn’t be able to give me a certain time just a date. I never got that call. I had to call my self and still it wasn’t scheduled to be replace. Before this happen I received my car for a week with my stripes missing and had to wait an additional week to get fixed. So now that I got it fixed supposedly., he told me to not wash my car for 45days so my stripes will stick. It had been less than 30 and my rally stripes are already peeling off. So I will be coming back to get them replaced again.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was professional and friendly. They explained everything to me and kept me updated on the progress. The work done to my car was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Customer Service - 0.5/5.0 -
I was lied to multiple times
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very good at communicating status
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Paul is really kind and very professional. So was Ashley and the other customer rep at East Street location. We are bringing in our daughter’s car for repairs on Thursday. Thanks for great service and my car looks great!
My Experience - 5.0/5.0 -
Great staff and very friendly. Did a great job on my car and were done ahead of schedule.