Caliber - Indianapolis - South
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Not sure what they wiped with when washing car, but my windshield has a bunch of small/long scratches in it that it previously didn’t have. Maybe use something that isn’t as abrasive or clean out the rag more often when washing/wiping down vehicles
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone was very helpful and explained everything while my car was being repaired. It made the process so easy. I’m very satisfied with the results!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service all around!
My Experience - 0.0/5.0 -
After my repairs. None of my keyless sensors work and other sensors are inoperable. I’ll be taking the car back to the shop tomorrow!!
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
I was very displeased with the service. When I was called that my vehicle was ready I picked it up. When I got home and tried to lock it with keyless door locks on the handle they did not work. I took it back to Caliber. The shop manager Dan took it back in the shop and said he replaced the battery in the keyfob and said it is all good now. Taking his word I got it home again and still the keyless entry did not work. I took it back then again and explained again that something is not right. The locks are not working properly and the low tire sign is being displayed although the tires have the correct pressure in them. He took it back in the shop one more time and he couldn't explain why it's not working that I would have to take it the dealership. He explained that his diagnostic machine could not read computers on cars after 2017. I confirmed with him that Caliber or Geico would be responsible on the claim not me. I explained to him that everything worked when I bought it in for the repairs now it's not working. He agreed (per our conversation) he spoke to the Geico insurance adjuster and she said yes it would be part of the claim. I took it to the dealership and they confirmed after inspection that the Caliber shop did not reconnect the Hub remote antenna before they reassembled the car. I will not use Caliber Collision again!!
Customer Service - 1.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everybody was professional job well done they finish the job quickly my car looks brand new
Likely to Recommend - 5.0/5.0 -
Yes and I already have
Repair Quality - 5.0/5.0 -
They are real professionals
Customer Service - 5.0/5.0 -
They are real professionals
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank to everyone on the team
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They were supposed to detail
Customer Service - 5.0/5.0 -
They were supposed to detail inside and didn’t
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everyone that I spoke to was extremely polite and very easy to get in contact with! I was kept updated the entire time and my repairs were done before the estimated date.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Every one who I came in contact with were very friendly and professional.Sonia and Ashley can't remember the other receptionist, but she was very helpful also.I really appreciated the text messages update and emails.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone is the company was so kind and made the transition very easy for me. Joe was great with consistently updating me on the status of my vehicle. THANK YOU CALIBER!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
I have already recommended them.
Repair Quality - 5.0/5.0 -
Getting my car repaired was very fast and I appreciate that they even cleaned the interior before giving it back to me!
Customer Service - 5.0/5.0 -
So informative and helpful. And fast!