Caliber - Indianapolis - South

4.8 (5,107reviews)
97%
3800 S. East Street,  Indianapolis,  IN  46227

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,107)

My Experience

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Returned Clean

My Experience

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Customer Service

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I didn’t like how I wasn’t told about the damage caused by the shop. Also the fact that now I got another issue due to my windshield being replaced.

Repair Quality

Repair was good ,accident damages were repaired. Minus the fact that I have to drive back and forth for small parts that needed to be delivered due to issues. What made this a poor job was the fact that my front windshield got a big crack. It went in for a repair on the driver side front and rear doors with no damage to the windshield and it came out with a big crack. The fact that the manager/ person that handed me my car back didn’t tell me either through the phone or in person when I went for pickup about it is the issue. How do you miss a huge crack on it. It took me having to recall for them to officially set me an appointment for the damage repair they made. I got it done today after almost 2 weeks. I now got scratches from tools used to remove my old windshield and also my mirror mounting bracket is now broken as I drove it 2 hours after the replacement it fell loose. I thought it just wasn’t placed in correctly but as I look further more turns out it’s broken that’s why it won’t stay in tact. It’s just annoying how I got to deal with this due to a mistake that was done by the repair shop and not informing me about it until I called them out.

Customer Service

Great people, was treated with respect just was disappointed at the fact I had to deal with extra stuff caused by shop.

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Excellent customer service. Very friendly explaining everything to me from start to finish. I'm very pleased with the work that was done on my vehicle. Everything was done very well and professional..in a timely manner. I highly recommend this location at Caliber Collision.

Customer Service

The service advisor Cody Pringle was very nice, helpful thorough explaining everything to me and the ladies at the front desk were very helpful as well.

My Experience

Chris was awesome throughout the whole process so thank you Chris for making everything it a job and thank you to your entire Mantaince crew they did a great job

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Looks new

Customer Service

Friendly, communicated well, knew my situation. Prompt. Ron was great to work with. Explained everything well, got parts ordered quickly, and communicated updates regularly.

Returned Clean

My Experience

Morgan and Cody were great and the turn around time to get my car back was exceptional. Thank you

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My Experience

Great service

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My Experience

Repairs are done in excellent and timely manner . Amazing caliber collision team to work with ! 10/10

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My Experience

Cody and the staff were great.

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My Experience

The team was great all around! Cody did an amazing job and I am very satisfied with my repairs.

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Ron gave great details on time and repairs.

Repair Quality

Really detailed of repairs

Customer Service

Kept up to date on repairs