Caliber - Irmo

4.7 (4,427reviews)
95%
7431 Broad River Road,  Irmo,  SC  29063

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,427)

Likely to Recommend

Repair Quality

It to 3?weeks to repair my car. While Eric and others were very helpful the updates by txt were useless. All they did was to adviseme what per cent age was completed and then moved the completion to a future datNned to improve your automated notification. The staff was helpful and attentive. Took a long time to get "the rhythm of my life back.

Customer Service

Returned Clean

My Experience

The service was completed much quicker than I expected and the quality was excellent. Russell provided outstanding service.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Very nice work & my Suburban was clean as a pin..

My Experience

Great job!

My Experience

Great job!! Keep you the wonderful work!!!!!

My Experience

Excellent staff. Did what they promised in the timeline they indicated. Thank you. Very proficient.

My Experience

I had a very positive experience with the personnel at the Caliber facility in Irmo, SC. From my first call answered by Crystal to the moment I picked up my van from the repair manager, Kayla, I was very pleased with their communication on progress of my van. Kayla is an outstanding manager. She kept me informed of the repair progress and was able to answer all my questions. When I had difficulty contacting my insurance adjuster she made sure the adjuster had the correct information so I could get the insurance check and final price to the insurance company. Anytime I called the phone was answered and even if Kayla was not available she was given the message and responded to my question either via email or telephone. The quality of the repair is excellent. The technicians did a high quality repair of a badly damaged front end and the paint looks original over the whole van. You can't tell it was repaired. The one time I talked to the manager Russell, his answers to my questions gave me a positive feeling that my van would be correctly repaired. Congratulations to an outstanding team at the Irmo SC facility on a job well done and on time.

My Experience

Very good job on repairs. Very satisfied. Please keep customers updated frequently upon their request. Thanks

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Great paint job, looks great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

My daughter recommended Caliber Collison to me and I really appreciate her for it. She had Summit Collison to do work her is the reason I went there. I think she did great and happy with Caliber Collison, the way they took me in to take care of me after I explain the wreck to

Customer Service

Happy with Eric and the crew at the Broad River group

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The service was excellent. All repairs were expertly done and in a timely manner. I would recommend them to my friends and colleagues.

My Experience

My Experience

Good repair done in a timely manner. I appreciated the ongoing feedback that Eric provided.