Caliber - Irmo
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and very helpful.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Georgia kept me informed on the complete repair. She is a good asset to your company
Returned Clean
My Experience - 5.0/5.0 -
Great staff and fast work
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
So far it was dark when we picked the car up so we have to wait till tomorrow to see it in the light
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
I'm still trying to determine if the car rides to my satisfaction
Customer Service - 5.0/5.0 -
I was updated all through the process and they was appreciated
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, communication and timeliness.
Customer Service - 5.0/5.0 -
Customer service made me feel welcome and gave a highly professional environment.
Returned Clean
My Experience - 5.0/5.0 -
Georgia was fantastic and kept me up to date with each step. Even though I have some more work to be done, she’s been responsive and honest each step
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Even with issues that were given from insurance, Georgia held her own and made sure I was kept up to date every step of the way. When I had to bring my car back for final steps, she and Mike worked diligently on everything and even brought my car to my work.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great service and great communication. They continued to keep me updated throughout the process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a phenomenal job fixing my corvette after I hit a deer
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
Impressed with Caliber and how efficient the repair was and the frequency of communications.
Likely to Recommend - 5.0/5.0 -
They were almost underwhelming and I mean that in a positive way.
Repair Quality - 5.0/5.0 -
Caliber Collin was great to work with.
Customer Service - 3.0/5.0 -
Claims is complex and confusing to most people. I understood the process because of my background. My adjuster was very professional and helpful. I give the CSat rating of 6 because your portal is not very helpful; especially bad for a Tier 1 carrier.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Repairs look great but the tire sensors came on again. It wasn’t there before the collision.
Customer Service - 5.0/5.0 -
Treated with respect and professionalism.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
It looks like a new car again. The inside was clean too. I’m very pleased. Thank you for your prompt service. Laurie Seel
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone very nice.