Caliber - Jacksonville Fl - Downtown
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Heather was wonderful with keeping me updated on the progress of repairs.
Returned Clean
Likely to Recommend - 3.0/5.0 -
Maybe
Repair Quality - 3.0/5.0 -
Communicate was slack .
Customer Service - 5.0/5.0 -
The lady at the front counter was great. Very pleasant
My Experience - 5.0/5.0 -
The repair was excellent. Heather and Brittany absolutely rock and made the experience painless. The repair was done before expected date and that was fantastic. Thanks to the whole team. Debbie Daly
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jose and Debbie were great from the beginning to the end! Thank you for your great customer service and support!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have used Caliber Collision is the past. Their workmanship and customer service is outstanding. Especially with Brittany, their new front office staff member. She is exceptional with customer service.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the excellent work and great communication. I’ve had my car repaired at this location twice now and had a wonderful experience with the process. Your team made it smooth and effortless and the repair work looks great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Awesome experience
Repair Quality - 5.0/5.0 -
The repair looks great. The time frame was awesome and Heather did a great job with keeping me updated.
Customer Service - 5.0/5.0 -
Heather was awesome!!!
My Experience - 5.0/5.0 -
Thanks so very much for the efficient, knowledgeable, and overall kindness I received from your team, I will forever be grateful for the way you treated me during this difficult time, may you each be blessed.
Likely to Recommend - 5.0/5.0 -
You guys are good!
Repair Quality - 5.0/5.0 -
Looks Brand New!
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied, especially with the treatment by the staff professional humble. Job done quick and fulfill my expectations. Thank to Jose, to guide me over the process and answer every question in the middle. Definitely recommend
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
From beginning to end Heather kept her word on everything she discussed with me and your body team did a perfect job
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful experience thank you
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything was fine with my vehicle. The Caliber Collision rep Heather pointed out that my letters were off center, I still have to come back to get that corrected but my overall service was great. I would strongly recommend to my friends and colleagues.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Although my finished time had to change I was kept informed during the entire process
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and vehicle workmanship. Thank you for all of your help!
Customer Service - 5.0/5.0 -
Heather was amazing! Always taking my calls and keeping me updated!