Caliber - Jacksonville Fl - Downtown
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Service and repairs were great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.0/5.0 -
The staff that worked on my car were awesome, They kept me updated and informed. Extremely polite and kind. The only reason I did not give a 10 was due to the receptionist who was at the desk when I dropped my car off. She was extremely rude.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Looks great
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
You folks did a fast and fantastic job. Thank you all!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
I would choose 11 if I could.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Heather was amazing and kept me updated every step of the way. Thank you, Heather!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was phenomenal in the process was seamless.
Customer Service - 5.0/5.0 -
When I picked up my car, I asked about a emblem that was on it. And the the guy actually went found it. And reattached it to my new part He was awesome. I don't remember his name but I believe he was Hispanic.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Front desk needs to be more consistent with information, scheduling. Very personable. Ms. Heather was super amazing, kind, communicative, etc.
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0 -
Absolutely.
Repair Quality - 5.0/5.0 -
Excellent service and quality repair work.
Customer Service - 5.0/5.0 -
Outstanding service. Heather was very professional and informative.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very helpful
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0 -
There are chips in the paint on the part that was replaced.
Customer Service - 0.5/5.0 -
Front desk person is the rudest person I’ve ever met in my life.
My Experience - 5.0/5.0 -
My trunk is not even but I guess it minor
My Experience - 5.0/5.0 -
Heather was amazing and a sweetheart.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
highly recommend
Customer Service - 5.0/5.0 -
pleasant
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for your great services!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The customer service was A+. They provided updates regularly. Assisted with my rental car. Super pleased. Great service and they made my car look as if nothing ever happened.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
The customer service was A+ and they provided updates to the status of repair. They even assisted with the car rental. They made me feel special.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Heather was amazing and kept me sufficiently updated with my car repair. Job was completed right on time despite being in the middle of the holiday season.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Heather was phenomenal. She updated me frequently on my car's status and was always a pleasure to speak to.