Caliber - Jacksonville Fl - East
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience, Devon was awesome.
Likely to Recommend - 5.0/5.0 -
The best work
Repair Quality - 5.0/5.0 -
THe best
Customer Service - 5.0/5.0 -
The best team
Returned Clean
My Experience - 5.0/5.0 -
TINA WAS GREAT! I enjoyed every encounter with her. She kept me in the loop when parts were on back order and was ready to answer all of my questions each time we spoke. My car looks great! Can’t even tell it was plowed into. Thank you all!
My Experience - 5.0/5.0 -
The repair process was smooth, and the staff kept me informed throughout. My vehicle was completed on time, looks great, and drives well. Everyone was professional and courteous. Thank you for the excellent service.
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
Still waiting on window rain guard that was to be ordered to repair the one damaged during the repair process have not heard back yet I assume due to holiday
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Easy process, easily explained, and guided us every step of the way.
Customer Service - 5.0/5.0 -
Made accommodations for us and were patient when we were dealing with issues scheduling an appointment.
My Experience - 0.0/5.0 -
I am completely satisfied with the outside body work and professionalism, communication, kindness and service of your staff however, my car is a mess inside - there is a layer of dust over everything, foot prints all over the mats and it was not even wiped down or vacuumed. After a $9K repair job it would be nice to pick up a clean (if not detailed) inside and out car. I will now have to get out in the heat to clean up the inside. It’s a little thing but it matters. After further inspection the colors do not match at all!!!!! The old is more very gray/gray-green the new is very gray/blue I have pictures and will inspect more tomorrow!!! Thank you.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I returned after I picked up my car to have it cleaned because it was not clean when I picked it up. Devon cleaned it up nicely after offering to when I notified him....
Customer Service - 4.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and fast. They was updated me how was everything. Thank
Likely to Recommend - 5.0/5.0 -
Great and fast service
Repair Quality - 5.0/5.0 -
Great service, meets my expectations, thx
Customer Service - 5.0/5.0 -
Tina is great, excellent on customer service.
My Experience - 5.0/5.0 -
I’ve only had the car back for a day so I am not prepared to say how the car is driving but the service was great. It was very convenient we could do the car exchange there and the man who helped me was very nice professional and communicative
My Experience - 5.0/5.0 -
Although they still have a problem with the oring that needs to be replaced as a permanent fix to the leak in AC system, they guarantee solve the problem before returning my vehicle.
My Experience - 5.0/5.0 -
Faster completion than expected, good communication throughout the process and a job well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everyone was exceptionally helpful. at the Beach Blvd Center, Lela, the receptionist, and Nick, the estimator, were very pleasant, efficient, answered all my questions and were very helpful with the unusually stressful situation my wife and I were in. At the Atlantic Blvd location, where the work was done, Tina, the estimator, did a fantastic job. When I explained that my wife and I had a situation that needed expedited help, Tina went above and beyond and got the job done in time to remove that part of our stressful situation. We cannot thank them enough.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
We like that Devin kept us updated on the progress of the repairs and when we could except the vehicle back.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Which experience is great our repair person Devon did a great job with keeping us informed on what was going on
Customer Service - 5.0/5.0 -
Our repair person Devon did a great job with keeping us informed on what was going on and the estimated time repairs will be completed
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Tina was really helpful and I appreciate her answering all of my questions and guiding me through the process
Customer Service - 5.0/5.0 -
Tina was great
My Experience - 5.0/5.0 -
Devin and the entire Team were truly remarkable. Our car was repaired and every step in the process was seamless! You all made a stressful experience painless. Kudos to the Caliber Team!!