Caliber - Johns Creek
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 1.0/5.0 -
They brought it back to me last Friday. I made them take it back. My truck is a Rocky Ridge edition, the rocky ridge parts they put on looked like they were going to fall off, nothing fit properly. The paint on the bumper was horrible, the bumper looked like it didn’t even match the truck. The entire truck is smooth and the bumper looked textured. I was surprised they thought that was okay to deliver. I only brought the truck to you because Caliber Collision is my insurance company’s preferred repair facility. I did not accept the truck and I’m still waiting. They do have excellent communication, I will say that.
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Easy process from booking to completion
Repair Quality - 5.0/5.0 -
They really fought for and took care of the annoying stuff when the insurance company was dragging its feet.
Customer Service - 5.0/5.0 -
Very friendly, very helpful, made the whole process easy
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Everything was excellent
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
There is something on my hood that was not there when I dropped it off please give me a call
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for making it look new again.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very convenient and excellent communication. After reported claim to insurance, everything got set up pretty quickly and car rental conveniently dropped off the car from the collision center. They continue to provide updates regularly. Also they vacuumed inside of my car(not part of the damage), loved it!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service and communication! John was very attentive when receiving my car, as were the employees at the counter. Thank you!
Customer Service - 5.0/5.0 -
Excellent service and communication! John was very attentive when receiving my car, as were the employees at the counter. Thank you!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service, caring attitude
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very happy with service
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was completed much faster than I expected