Caliber - Johns Creek
In operation 29 years, 9 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Took a little bit longer than expected.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The process was easy I took my car in they did the estimate and the repairs, once the repairs were complete I received a call that that the vehicle was ready
Customer Service - 5.0/5.0 -
Everything went great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Communication regarding the progress and status of repair was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff there are very friendly and kept me updated though out the process. I would recommmed this place.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Not sure.
My Experience - 0.0/5.0 -
My car was returned to me. I was told it was complete. The next day I was told I would need to bring it back for more repairs. When I got home after picking it up I noticed the car had a piece of tape on it and the car was dirty. Nobody came out to review the repair with me when I picked up the car. They just handed me the invoice and the key and sent me on my way. I am not satisfied with the overall body shop experience. Someone should have come outside to review the repairs and look at the car with me when I picked up the car. If someone had come outside to review the car they would have noticed that the repairs were not complete and there was dirt and a piece of tape on the side of the car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I was totally pleased with Caliber.
My Experience - 5.0/5.0 -
This was a very pleasant experience. The team took very good care of me and the repairs were done very well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
My check engine light and other dash lights are on which were not on when I had it last. My engine cover is missing. My horn does not work and was supposed to have a new relay switch replaced per inspection. My limited edition logo is sitting in my console. The front side panels both sides closest to hood have a gap and not properly in place. I need the car to be reassessed. It had been there since Dec 17th and it took 3 hoods apparently bc others were damaged. The entire process was stressful before my car arrived at Caliber Collision and I was disappointed after picking it up. I would like the owner to call me from this location as these above mentioned items should never have passed inspection. Insurance paid for these items which were not completed properly and I would like to speak with the owner of this location of Caliber Collision. I can be reached Monday morning 404 488 3934 Diana Guthrie