Caliber - Jupiter
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Service Quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Keshawn and team were very professional and pleasant to work with. Mary (?) at front desk was also very pleasant and helpful. Team kept me updated through the process. Repair work was excellent. Thank you!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
great work and delivered before estimate time frame. no complaints
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Extremely professional. Great with communication. The job was done quicker than expected and very well done at that. I was impressed with how well the color was corrected and all the scratches and dents were taken care of.
Customer Service - 5.0/5.0 -
All-around excellent job by the staff; great communication—especially the young lady at the desk.
Returned Clean
Likely to Recommend - 5.0/5.0 -
I will recommend Caliber to everyone.
Repair Quality - 5.0/5.0 -
The repair quality was excellent
Customer Service - 5.0/5.0 -
The customer service provided exceeded my expectations. The manager, Krystal and the office manager, Nikki, made the whole process very smooth for me.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Would have been 10 but I didn’t understand why it took so long
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Angel was great.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Warren Patton was the Mercedes owner. I most appreciate the ongoing dialogue as the process continued, as well as the vigor for getting the best possible result at a reasonable price.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
They definitely overcharged for the repair, but since it was done through insurance I figured that’s pretty common.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Nikki was super friendly to both me and my little daughter!
Returned Clean
My Experience - 0.0/5.0 -
Ft left tire had 60lbs of air, windshield was all dirty, you need quality control training bad
Likely to Recommend - 3.5/5.0 -
Would tell someone I recommend to about not accepting car unless its clean and drives right.
Repair Quality - 2.5/5.0 -
Repair was ok but car was given back to me wit 60Lb of air in the left front tire. Windows front and back are filthy. Looks like paint overspray.
Customer Service - 2.5/5.0
Likely to Recommend - 1.0/5.0
Repair Quality - 1.5/5.0 -
Terrible communication, broken part, they lost the key to my vehicle.
Customer Service - 0.5/5.0 -
See above I have only had my vehicle for 30 hours, don’t know if I am at all happy with the repair
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional & thorough. Most pleased
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Angel was amazing, he communicated throughout this process and was helpful throughout this process.
My Experience - 5.0/5.0 -
Awesome repair shop! Well done guys!
Likely to Recommend - 5.0/5.0 -
Excellent service and communication on repair status was great. Also integration with insurance company and Enterprise rental was excellent
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Absolutely 100% satisfied!
Repair Quality - 5.0/5.0 -
The only thing I might suggest is that when a vehicle has an etching - not sure what you call the line or lines on it I think the customer should be given the opportunity to pay extra to have the same sort of line put on the other side of the vehicle.
Customer Service - 5.0/5.0 -
I have to say that everyone was extremely courteous and friendly, and that goes a long way with customer satisfaction. Could not have asked for nicer people to work with.