Caliber - Jupiter - Old Dixie Highway

4.8 (5,358reviews)
96%
900 South Old Dixie Highway,  Jupiter,  FL  33458
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In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (5,358)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, professionalism, and high-caliber repair work that frequently left vehicles looking brand new. The repair team earned high marks for excellent communication, with many customers highlighting daily text updates that kept them well-informed throughout the process. A standout theme across reviews was the impressive timeliness, with numerous customers delighted that repairs were completed ahead of schedule. The seamless coordination with insurance and rental car companies was also widely appreciated. A few customers noted areas for improvement, including occasional interior cleanliness concerns upon vehicle return, some communication gaps, and isolated instances where repairs required a follow-up visit to address missed items.
AI-Generated from reviews written in the last 12 months
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"Outstanding service and workmanship"
"Great customer care and timely updates on progress. Did a fabulous job on repair….car looks good as new. Highly recommend."
"Amazing is all I can say-they make it so easy and great customer service as well…which is rare ..." Read more
"Professional and workmanship outstanding"
"Caliber Collision is very professional- I was greeted as I walked in by very caring and helpful people. ..." Read more
"... to drop off, took car or rental car and insurance. Had it done and ready in 13 time expected. Returned rental care for me. Staff nice and explained ..." Read more
"... pleasant. Was kept up to date throughout the process. Car was delivered over a week earlier than original estimate. Repairs were done flawlessly. 10 out of 10 experience. ..." Read more
"Instead of 2 to 3 weeks it was ready in six days"
"It was ready even before I thought it would be."
"I truly appreciate your fixing my Subaru Forester beautifuly ad ahead of your anticipated schedule. Thanks!!!"
"... shop was exhibited from the drop off to the pickup. Daily updates were very calming and the timing of the repairs very realistic. Thank you for making ..." Read more
"I was so happy with the fluid conversation on what was happening with my vehicle. Excellent communication in an overall wonderful ..." Read more
"Quick and polite service. Excellent communication throughout the process."
"... pleased with the Service and the repair on the car. They had very good communication throughout the process. Customer Service. Excellent, and the job was very ..." Read more
"Caliber made the whole process of checking my car in, getting daily updates and delivering the car really pleasant."

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Mr. Justine is very skillful and professional. He did a great job with our car ! Thanks and God Bless .

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

You installed a white bumper w/o painting it pearl white to match the vehicles actual color. I left the car behind and will pick up in a few days. “Hood Open” light is also on. Needs to be turned off.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Repair work & customer service is fantastic. Camilla is phenomenal and despite the unexpected calibrations setbacks, she kept in contact with me on a consistent basis. As far as repair, my vehicle looks just as good as the day I got it. However, cleaning of my vehicle is subpar. I picked it up to find overspray of interior detailer all over my interior and windows. It appears it was just quickly sprayed but never wiped appropriately leaving me a mess to clean up. The summer heat essentially solidified the overspray making it more difficult to wipe clean on top of it already being greasy. This is not a complaint rather an opportunity to bring light to the oversight. Overall, Camilla and team did a fantastic job through and through! Thank you!

My Experience

Camila was absolutely fantastic throughout the entire repair process. She answered all of my questions and my husband’s questions. She was so kind and easy to work with! I will definitely come back to caliber if needed in the future!

My Experience

Excellent service and communication. Justin was a resolution specialist at its finest, considering we had hurdle with the insurance company. Highly recommend this specific location as the entire team was extraordinary from entering the door until driving away… Kudos.!!!! thank you for a great experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great body work and communication . The only disappointment was found parts of interior of vehicle dirty with some chalky paint dust .

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Excellent job and excellent communication. It finished way before. I thought it would great job.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everyone was great and professional. Justin kept me up to date often. Would highly recommend

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Customer service very good

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

WAS VERY PLEASE WITH THE WORK THEY DID ON THE HONDA

Customer Service

EVERYONE WAS VERY HELPFUL

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

It took awhile to get the parts ordered, but when then arrived the process was fast and efficient

Customer Service

Mostly due to communication issues, they didn't call me back as promised.

Returned Clean

Kept me Informed?

No

Ready on Time?

No

My Experience

Likely to Recommend

For sure.

Repair Quality

From the front desk to the pickup of completed perfectly repaired car, all was pleasant & professionally handled.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The car looks like a new car now. Justin was courteous and the car was returned in a timely manner. I would highly recommend recommend Caliber!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The team did a great job and I am very happy with my repair.

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