Caliber - Jupiter - Old Dixie Highway

4.8 (5,385reviews)
96%
900 South Old Dixie Highway,  Jupiter,  FL  33458

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,385)

My Experience

Justin provided excellent customer service and provided updates on our repairs.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

The rental and repair was in synch and flawless from beginning to end

Repair Quality

Aj and the staff were incredible and the timeline was accurate and on time. Thanks

Customer Service

My Experience

The repair was prompt and better than schedule. The ease to obtain an estimate and to schedule the repair was terrific. I would strongly recommend Calliper.

Likely to Recommend

Repair Quality

Customer Service

The repairs were efficiently arranged, promptly completed within the estimate, and beautifully done.

My Experience

The most professional, on time (even sooner than expected), convenient auto repair we’ve ever experienced. Customer care was outstanding. Justin made it so convenient and even delivered the car to us! We’ll be back if we ever need auto repair again!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everything was perfect when I got my car back. AJ and Camila were very nice and thorough with the whole process

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Overall, my experience started off great and was pretty good for the most part. If I had to point out a couple of issues, the first would be that communication over text wasn’t always responsive. There were times when my messages weren’t answered promptly, which made things a bit frustrating. Another concern was regarding an additional piece I had asked to be installed under my car. When I was notified that my car was ready, I was told the part couldn’t be installed because another piece was missing. The conversation ended there…no one offered options or asked whether I wanted to order the extra piece myself and pay the cost. It felt like the goal was simply to get me in and out quickly, rather than guide me through what my options were. I understand things may be limited by what insurance covers, but clearer communication would have helped. Regarding communication with Justin specifically: he called me two nights in a row about picking up the car. During the second conversation, I explained that I was extremely busy with work and that my manager wasn’t letting me leave early. I also mentioned that GEICO told me they would cover the rental until Friday. Right after I got off the phone with Justin, I immediately received a call and text from GEICO saying they could not extend my rental any further. I’m not saying this is necessarily connected, and it may just be a coincidence, but it did feel strange timing-wise—and if it were connected, it wouldn’t make much sense why he would do that. It just added another layer of confusion to the overall communication process. All and all , the experience wasn’t perfect, but it wasn’t a failure either. I would give it a solid 80%.

My Experience

Everyone told me the paint wouldn’t match. Not true, it matches perfectly.

Likely to Recommend

Why not? Extremely nice people. They do very good work.

Repair Quality

The texts are great however a tad more detail would be appreciated.

Customer Service

Everyone was wonderful. If I hear the car is in “assembly”, was that the phrase?, I will scream. Means Nothing to me.

My Experience

AJ and the team were very professional at their jobs and completed the repairs in a timely manner. Would highly recommend this company.

Likely to Recommend

Repair Quality

AJ and team were great

Customer Service

Returned Clean

My Experience

The team was great !! Very efficient, quick and great customer service !! They made my first time experience simple with no hassle. Thank you Caliber Collision !!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Everyone was very helpful and kind. They made a difficult situation manageable. I also really appreciated the frequent communication via text.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Service was great! Justin and ALL of the team I met were great!

My Experience

Outstanding quality service. Polite, Prompt & Courteous. Thank you !!

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great job and completed in the time quoted. Angel was excellent to work with and I received daily updates of the status of my vehicle.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Great service and time

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very easy Very Friendly Great Experience

Likely to Recommend

Repair Quality

Customer Service

Very friendly and helpful

Returned Clean

My Experience

It was nice to be updated daily on the progress of the repair

Likely to Recommend

Repair Quality

Big thanks for cleaning my car also Repair looked new

Customer Service

My Experience

Justin was great!

Likely to Recommend

Repair Quality

Mr, Basant great

Customer Service

Returned Clean