Caliber - Jupiter - Old Dixie Highway
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
I was happy with the work and the people but when I expressed I was dropped from the communication thread, I got the patented well nobody else complained of that.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent repair work. Exemplary customer service.
Customer Service - 5.0/5.0 -
Above expectations
Returned Clean
My Experience - 5.0/5.0 -
My car was finished before the estimated date. Staff is friendly. Excellent work repairing/ painting my car.
My Experience - 5.0/5.0 -
Jason and others on the staff who assisted me were “top notch” , friendly, professional and customer service oriented to the highest degree. Commitments around estimates were kept. I was kept informed on progress of work , and repair job was even better than I expected, and completed ahead of schedule..
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Customer service (Brittnye) was exceptional. Repairs looked good. However, I thought the inside of the car was dirtier (driver side floor mat) than expected.
Customer Service - 5.0/5.0 -
See previous answer. Brittnye kept me informed of my vehicle’s progress.
My Experience - 0.0/5.0 -
I’m an electrician. If I do x something I test something. You should have the same policy. Front end repairs head light replacement and turn signal doesn’t work. Now I have to take time out of my day to bring it back. I think you have we me for my time. I want to back charge you. This all could be avoided by completing the process and unfortunately you failed. I should be compensated for my time. I bill out $100 an hour.
Likely to Recommend - 2.5/5.0 -
I’m happy with the body work. Just bad service
Repair Quality - 0.5/5.0 -
Work looks great. The fact that no one tested my lights is not good and an inconvenience for me. I work the same hours as you are open. So I need to take off work to get a light bulb put in. Not to mention lost income for this.
Customer Service - 0.5/5.0 -
You have 4 people in the office and not one could verify my lights.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amazing is all I can say-they make it so easy and great customer service as well…which is rare these days!
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Hi, I wanted to bring to your attention some concerns regarding how Justin handled the repair of our car following a minor accident. I want to be clear that we are very pleased with the quality of the workmanship; the repairs themselves were done well. My concerns are specifically related to Justin’s handling of the situation. After the car was repaired, the emergency transmission light appeared. We reported this to Justin, who told us it wasn’t calibrated and said it was safe to continue driving until Monday, when the calibration mechanic would complete the repair. When we dropped the car off on Monday, Justin called to say there was no oil in the engine and that this was the cause of the error. He also stated that the oil hadn’t been changed in a long time because the oil change reminder was still on. I requested that he lift the car to check for any accident-related damage, as the oil had recently been changed. Justin refused, stating there was no visible damage and that the repair would not be covered under the accident. I then contacted the adjuster and arranged to have the car taken to a certified dealer, as I was confident any issues were accident-related and should be covered. My daughter picked up the car and, at my request, brought oil with her. She added oil and found it was only about a quart low—not completely empty, as Justin had claimed. There was no low oil indication, which made his statement hard to believe. Additionally, my daughter was treated rudely by Justin. He insisted she leave the premises immediately and spoke to her in a sarcastic and dismissive manner, which was completely inappropriate. Ultimately, we took the car to the dealership, where they discovered an issue with the intake that had been overlooked by Justin’s team. While I understand that mistakes happen, my main concern is how Justin handled the entire situation—from the communication to his treatment of my daughter and the misrepresentation of the car’s condition. I believe this matter should be addressed to prevent similar experiences for other customers. Thank you for your attention. Best regards, Steve Keller
Returned Clean
My Experience - 5.0/5.0 -
Amazing customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Justin and team did an excellent job repairing my vehicle.
Likely to Recommend - 5.0/5.0 -
Justin gave good customer service
Repair Quality - 5.0/5.0 -
excellent repair
Customer Service - 5.0/5.0 -
excellent repair
Returned Clean
My Experience - 5.0/5.0 -
All of the office staff was considerate and helpful getting my car done as quickly as possible while I waited. The technicians are AAA+++ Thank You
My Experience - 5.0/5.0 -
I was very impressed how my car was expedited my hats off to Brittany her communication skills were amazing The company should feel very fortunate to have her representing the company
My Experience - 5.0/5.0 -
The car looks great they did a great job, what I was surprised they gave me a great car was even on the inside really great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The car estimate was well scoped and I was given a clear expectation of the work that needed to be done and at could happen as a worst case. The worst case was 2 weeks. Fortunately the team was able to get the work done in 1 week and it wasn’t the worst case. The quality of the work was excellent.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great workmanship and I was well updated on progress. Also appreciate the work was completed early to the initial estimate.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great repairs
Customer Service - 4.0/5.0 -
Good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
AJ and the crew went above and beyond for me. Thank you all so much