Caliber - Kalamazoo - W Mosel Ave
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Repair great. Took longer to get the repair scheduled than I had hoped
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Frequency and clarity of communication were both excellent. I never felt uninformed about what had been done or what still had to be completed.
My Experience - 5.0/5.0 -
I appreciated the text and email updates during the repair journey. My truck went in wrecked on the passenger side, but came out as if it was never touched. Matthew and Lisa are really nice individuals and that's always helpful, having to go through such a process. Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
From the time I brought my car in until the day I got it back service was exceptional. From the receptionist to the many status reports that regularly came in text form I was pleased with the attention my vehicle was getting. Thanks Caliber!
Likely to Recommend - 5.0/5.0 -
I would easily recommend Caliber Collison to anyone. In fact I have already.
Repair Quality - 5.0/5.0 -
So far, so good. From the reattached fender to the paint job on that portion of the car, everything looks like it did when I bought the car several months ago. Service was excellent also. Many updates on the progress of their work was sent to me at each stage of the process. I appreciated that.
Customer Service - 5.0/5.0 -
As I said in the other comments the service was excellent
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I appreciate all the efforts to get my car fixed, looks great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.0/5.0
Repair Quality - 0.5/5.0 -
Car didn't start when I picked it up trim fell off when I opened my door check engine light is on When I accelerate it makes a whistling noise none of these things where a problem before the car was took in
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I weren't completely satisfied with your job. Thank you.\nAnd I definite.\nLy would recommend you\nAgain thank you for your service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent, proactive communication.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Lisa is very polite. Took time to go over the paperwork during intake and check out. Progressive messed up my rental. Lisa made some calls and got me taken care off.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Outstanding work! Wouldn't go anywhere else!
Likely to Recommend - 5.0/5.0 -
I have already given several friends your contact info.
Repair Quality - 5.0/5.0 -
Outstanding work! Exceptional as always!
Customer Service - 5.0/5.0 -
Delightful and knowledgeable