Caliber - Kingston

4.8 (3,570reviews)

95%

(845) 336-5291

1051 Ulster Avenue, Kingston, NY 12401

95%

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1051 Ulster Avenue
Kingston, NY 12401

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About Caliber - Kingston

See Photos

1051 Ulster Avenue
Kingston, NY 12401

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair
On-Site Car Rental - Enterprise®

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

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Website

Reviews (3,570)

Sort By:
Newest
Rating

2,911 Customers Rated

5 Stars

66.1% Complete

(2358)
4 Stars

8.2% Complete

(292)
3 Stars

3.1% Complete

(111)
2 Stars

1.8% Complete

(64)
1 Star

0.7% Complete

(24)
< 1 Star

1.7% Complete

(62)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding service quality, with repairs frequently described as restoring vehicles to like-new condition. The team received high marks for professionalism, friendliness, and attention to detail. Communication was a standout strength, with customers appreciating regular text updates throughout the repair process, keeping them informed at every stage. Many customers noted their vehicles were completed ahead of schedule, reflecting strong timeliness. A few customers noted areas for improvement directly from their experiences, including occasional delays, cleanliness inconsistencies, and isolated quality concerns such as paint imperfections or misaligned parts. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop to friends and family.

Select to learn more

Service Quality
Timeliness
Communication

"Excellent work. The best repair experience I have had."

"Thorough and spotless job. My vehicle looked better than new when the work was completed."

"Other then, after repairing my car, making it look, brand new again, you guys also detailed my car, inside and out, making it feel, brand new again. ..." Read more

"... closer inspection when I returned home with my car, the painting of the replacement part has 2 small bubblesbumps that should have been noticed and corrected by the ..." Read more

"Great service. Honestly couldnt tell that it was ever in an accident"

"Ready as promised"

"Early actually which made me one happy customer!"

"... was the Thursday or Friday after I took it in. And I didnt get it to the following Tuesday so I had to pay for a rental car for all those days. And that was out-of-pocket ..." Read more

"Repair done to satisfaction and ahead of schedule"

"My vehicle was done early"

"Received daily updates via text"

"Between phone calls emails and text I was never out of the loop on the status of my repairs"

"Everyone was very pleasant and I did appreciate the text message updates to the status of my vehicle so that I didnt have to constantly worry about the ..." Read more

"... nationwide and ask for an extension for the rental car. Caliber contacted me at 4:50 to let me know my car was done. They were closing in 40 minutes and I live 40 minutes ..." Read more

"I had a great experience with Caliber. I loved the text updates to let me know every step of the repair, they were very good at communicating with me. The ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"Excellent work. The best repair experience I have had."

"Thorough and spotless job. My vehicle looked better than new when the work was completed."

"Other then, after repairing my car, making it look, brand new again, you guys also detailed my car, inside and out, making it feel, brand new again. ..." Read more

"... closer inspection when I returned home with my car, the painting of the replacement part has 2 small bubblesbumps that should have been noticed and corrected by the ..." Read more

"Great service. Honestly couldnt tell that it was ever in an accident"

"Ready as promised"

"Early actually which made me one happy customer!"

"... was the Thursday or Friday after I took it in. And I didnt get it to the following Tuesday so I had to pay for a rental car for all those days. And that was out-of-pocket ..." Read more

"Repair done to satisfaction and ahead of schedule"

"My vehicle was done early"

"Received daily updates via text"

"Between phone calls emails and text I was never out of the loop on the status of my repairs"

"Everyone was very pleasant and I did appreciate the text message updates to the status of my vehicle so that I didnt have to constantly worry about the ..." Read more

"... nationwide and ask for an extension for the rental car. Caliber contacted me at 4:50 to let me know my car was done. They were closing in 40 minutes and I live 40 minutes ..." Read more

"I had a great experience with Caliber. I loved the text updates to let me know every step of the repair, they were very good at communicating with me. The ..." Read more

Michael (Toyota owner) reviewed 8/11/26

Caroline was wonderful and took great care of me and my truck! Very pleased!

Edward (Volkswagen owner) reviewed 8/11/26

Eun (Kia owner) reviewed 8/11/26

Ryan (Chevrolet owner) reviewed 8/10/26

Fayette (Chevrolet owner) reviewed 8/10/26

This is our second time using caliber collision and our car looks brand new. Thank you to everyone involved

Doreen (Jeep owner) reviewed 8/10/26

Completely satisfies. Great Communication. Brandon and Rachael very helpful. Courteous staff.

Great Service

Rachael abd Brandon are great

Herbert (Hyundai owner) reviewed 8/10/26

Brandon (tech) and Rachel are #1. I was informed about progress daily and the car was done on the promised day and time. Outstanding service!

Wayne (Nissan owner) reviewed 8/10/26

Caliber was great!!! They were communicative, did a great job in a short time!!!

Margaret (Subaru owner) reviewed 8/10/26

William (Subaru owner) reviewed 8/8/26

I liked the no-fuss attitude ad efficiency of the staff.

Sharon (Subaru owner) reviewed 8/6/26

Shannon (Kia owner) reviewed 8/6/26

Caroline was really quick and kept me regularly updated. Great to work with. Thank you

Caroline was a great help, kept me updated

Olivia (Toyota owner) reviewed 8/6/26

Autumn (RAM owner) reviewed 8/5/26

Caroline was amazing kept me updated on everything and made sure my Truck and I was in great shape 10/10 would come back if needed

Noelani (Mazda owner) reviewed 8/5/26

Thank you.

Ronald (Hyundai owner) reviewed 8/5/26

Great job and fast service! Very polite staff!

Kathleen (Kia owner) reviewed 8/3/26

Anna (Hyundai owner) reviewed 8/3/26

Excellent service/work completed/communication!! Contacted GEICO to inform them of the excellent service I received. Thank you.

A seamless process. Communication was quite good. The actual work transformed my car like a well done facelift does for a worn face! I was totally impressed and grateful for Caliber's impeccable work. Would absolutely recommend to others. That entire team should get a bonus. The company is only as good as it's workers.

Julie (Toyota owner) reviewed 8/3/26

Diane (Toyota owner) reviewed 8/3/26

I have already recommended to my Dad

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Damage from hail storms is a common occurrence in some areas of the country but can easily be fixed by an auto body shop. In most cases, the shop will perform a process called Paintless Dent Repair (PDR) which can eliminate the dents without having to repaint your vehicle.

Caliber - Kingston

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Kingston

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (3,570)

2,911 Customers Rated

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 0.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0