Caliber - Kingston
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0 -
Trevor was great so he gets a 10. Jonathan was horrible so he gets a 0. So you end up with a 5 overall. I didn’t appreciate not being responded to.
Returned Clean
My Experience - 5.0/5.0 -
My car was done in a timely fashion i also appreciated the upgrades regarding the stqtus along the way
Likely to Recommend - 5.0/5.0 -
good people
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
helpful and understanding.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Job done looks very nice
Customer Service - 5.0/5.0 -
Very friendly and knowledgeable
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 2.5/5.0 -
The repair staff was good. Your receptionist or the person who answers the phone was not pleasant to deal with.
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great job.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
Took 2 weeks to get my car repaired.
Likely to Recommend - 3.0/5.0
Repair Quality - 3.0/5.0 -
Took 2 weeks to get my car fixed. I kept getting texts that my car was ready but it was not. Pickup date kept getting pushed back.
Customer Service - 4.0/5.0 -
Called to ask questions staff were friendly to answer any questions
Returned Clean
My Experience - 5.0/5.0 -
Great work done, and you made it completely painless. Much thanks!
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Very professional and did a great job
Likely to Recommend - 2.0/5.0 -
Dropped the ball
Repair Quality - 3.0/5.0 -
Started great and then decreases
Customer Service - 3.0/5.0 -
Started great and fell short as the end came
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
My Experience - 0.0/5.0 -
My van is still there. From day one I told them there was something wrong besides cosmetic. got a call saying my van was done, I picked it up drove down the road and The van was screeching, shaking making grinding noises. the bodywork was OK fixed but the damage to the front end mechanically was not even looked at. I told them how hard I was hit over and over and I did not feel safe driving my vehicle. I told them a icon light came on the dashboard . I was first told it was low air pressure in a tire. Then I was told a oil change was due and I already had an oil change it was not due for 2000 more miles.then I was told it just needed to be reset. My Front end undercarriage was never looked at .I told them that I was not allowed to get a Rent-A-Car from February 28 until march 11. The Allstate agent didn’t approve it at your shop. Said it was safe to drive and it was not .I was called to come pick up my van and said it was ready and it’s not. I had to pay the $500 out of my pocket already . I am not happy at all .
Likely to Recommend - 0.5/5.0 -
Never!!!!