Caliber - Kingston
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
You have my highest recommendation
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Trevor and Lindsey are amazingly skilled and professional 22 on a scale from 0 to 10
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0 -
Quality of repair is generally very good, but not 100%.
Repair Quality - 4.0/5.0 -
Again, some parts of the car did not line up flush. I pointed it out, and they fixed it. But the row of tiny dents were not fixed. Overall, very good repair, but not 100% ( despite their slogan of promising 110% satisfaction.
Customer Service - 4.0/5.0 -
Repair is generally good, however there were some spots missed (a collection of small dents in a row, and another on the bumper), despite pointing that out to them, they failed to fix it. They said they would contact Liberty about it and get back to me. They never did.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Part took longer than I would have liked
Customer Service - 4.0/5.0 -
Part took longer to get than I would have liked
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Definitely had a good experience here. You guys were able to help get my car back when there were issues with payment. Dan was great and even stayed late so I could get my car back on a Friday night.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I have one issue that is pending with regard to repair & body work
Customer Service - 5.0/5.0 -
Lindsey was very helpful and courteous . I appreciated all the updates etc. that she sent to me.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Lindsey was amazing! She went above and beyond. So grateful. Such a positive experience with everyone there
My Experience - 5.0/5.0 -
The staff at Caliber collision in Kingston made the whole experience easy for me. They were extremely courteous and the end result exceeded my expectations. My car was returned to me beautifully repaired and the detailing made my car look brand new again on the inside. I will choose Caliber Collision again in the future if the need arises and will definitely recommend to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Done fast . Car look great. Clean out and in
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
She looks better than before!
Customer Service - 5.0/5.0 -
Super super nice!
My Experience - 5.0/5.0 -
Very pleased with servicing updates and pick up timing. All employees I worked with were pleasant, nice and helpful.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0 -
i JUST FELT THAT THERE WERE DELAYS NOT NECESSARILY ASSOCIATED WITH MY CAR.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
lINDSEY WAS ABSOLUTELY WONDERFUL!!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Dan was very helpful and answered all of my questions
Returned Clean
My Experience - 0.0/5.0 -
The cracked window washer reservoir was supposedly replaced. When I was driving home from the shop there was no fluid coming out. When I got home I checked and saw that it was empty. I filled it with a gallon of fluid. It ended up on my garage floor leaking through a crack. I couldnât imagine how something so simple wasnât fixed. Even more disturbing is that someone painted on the cap to the engine oil a somewhat obscene message! Iâm incredulous. Iâve never seen anything like this. Who is employed in the shop? On another note I was told the car would be ready Thursday. Then I was told about a delay until Friday. I certainly understand these things happen. But then when I called on Friday afternoon I was told it would not be ready that day so I made plans to pick it up on Monday (today). However I got a call at 5:00 on Friday that the car would be ready at 5:30. It was of course too late by then for me to get my car. This was after a recent experience I had at caliber with another car when I was told my car would take about four days to be fixed. It was ready a full two weeks later with no satisfactory explanation. Iâm looking to get a phone call from a manager about what can be done to make up for all of this.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent, thorough and conscientious service.