Caliber - Kingston
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I was quoted a date that the car would be ready and they kept their word and had the car done on time and to my satisfaction. The staff was very friendly and helpful and didn’t overwhelm me with text, calls, and emails would recommend them to anyone.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Everything was amazing, and the staff was super swwet and helpful
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caroline was extremely helpful every step of the way. She communicated frequently and answered all questions. Brandon also helped me, as did Sarah and everyone at the front desk. Everything and everyone was efficient and professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Professional, kind, understanding, and fast!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very satisfied, except it took longer than they thought it would because of an imperfection when they painted. Glad they caught it and corrected it and car looks great. But ended up having to pay 4 extra days for car rental. Very friendly and communicative though.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything was great, the only problem was that they said that it would be done by Thursday or Friday of the week. I took it in and they ended up having to fix an imperfection and I didn’t get it back till the following Tuesday. And I had to pay for a rental car during that whole time. Which was kind of a bummer. Otherwise everything was great.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Precise and friendly communication. Great job done.
My Experience - 5.0/5.0 -
Another very good experience dealing with the team at Caliber Collision in Kingston. They kept us updated on the progress of work being done, answered all our questions, and did a first rate job repairing our vehicle. Totally satisfied with the experience. We will recommend Caliber to our friends without hesitation. Brandon was extremely helpful and friendly walking us through the process and answering all our questions.
Likely to Recommend - 5.0/5.0 -
I brought my vehicle to Caliber because of a recent past experience having the same vehicle repaired there. They did a great job then and this time as well.
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Very straightforward process
Repair Quality - 4.5/5.0 -
High quality and fast service. Regular updates provided. No question was left unanswered. One point deducted because one of the weeks during my repair the update said the same thing “car being prepped for paint” for 5 days straight and I had to contact the shop to ask why the status remained unchanged for so long. They were able to answer my questions over text same day. Then, the repair progress accelerated rapidly and I was able to pick up my vehicle a couple days later. Which is great service. I believe it was mentioned that someone came on the weekend to work on my vehicle, which I appreciate. Though, I wouldn’t want them to come in involuntarily. So I hope it was their choice! Work life balance is important. Thank you!
Customer Service - 5.0/5.0 -
Answered questions within a few hours at most.
Returned Clean
My Experience - 5.0/5.0 -
Everyone was professional and did a good job. I was worried the paint wouldn't match but its spot on.
Likely to Recommend - 5.0/5.0 -
Honestly I will be going back if needed
Repair Quality - 5.0/5.0 -
Repairs were spot on and looks like no damage ever occurred.
Customer Service - 5.0/5.0 -
Very professional and are quick with the repairs.