Caliber - Kingston

4.8 (3,596reviews)
95%
1051 Ulster Avenue,  Kingston,  NY  12401

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,596)

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Customer service was excellent. Very friendly staff, who greeted and interacted with me in a professional manner. I loved the reminder on the status of my vehicle

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

I was skeptical about using a shop i didn't know but it was what the insurance company recommended. The Caliber team was excellent. Caroline took a lot of time to explain the damage and the process. Everyone was so friendly. Car is good as new!

Likely to Recommend

Repair Quality

Given the nature of my issue, a lot of the work is invisible but the front end really does look brand new!

Customer Service

Everyone was helpful and so cheerful!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Excellent work. The best repair experience I have had.

Customer Service

Polite, informative and professional

My Experience

Just like to say thanks I think you guys did a great job. Hope he’s all have a great day.

Likely to Recommend

I would absolutely recommend anybody to go to caliber collision

Repair Quality

I think The did a great job on fixing my explorer you couldn’t ask nicer people to deal with my service advisor was Rachel and I think she got an excellent job

Customer Service

Like I said in the previous comment, Rachel was my service advisor and he didn’t excellent job

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

The repairs went quickly, communication was good throughout, and the car looks great.

My Experience

Courteous service. I was kept informed every step of the way. The finished job is perfect.

Likely to Recommend

Repair Quality

Great service. Perfect job.

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Caliber Kingston had a friendly and professional staff. The work was completed in a timely manner, and with the expected quality.

Likely to Recommend

Repair Quality

Friendly and professional

Customer Service

Friendly and professional

My Experience

Work was done well and quickly. Caroline was great at communicating with me throughout the repair cycle.

Likely to Recommend

Repair Quality

Car looks great!

Customer Service

Very helpful and answered all my questions.

Returned Clean

Likely to Recommend

Repair Quality

An approximately 1.5" Syracuse m scratch was left unrepaired. The door edge is rough and unfinished. The hatch back area was left in disarray with white powder all over.

Customer Service

Customer service was very good

My Experience

Everything about getting our repair was smooth, efficient, professional, and friendly. Brandon Voss was a wonderful service advisor and kept us appraised of all steps necessary to do the repair and explained all the steps. Communication was excellent and timely as well. I will highly recommend your shop. Everyone at the front desk was very helpful and friendly also!

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Very professional and very helpful staff.I highly recommend.

Likely to Recommend

Great professional staffing

Repair Quality

After my accident, they made the entire repair process stress-free. The paint match was perfect, the car was spotless when I picked it up, and customer service was outstanding. Highly recommended auto body shop.

Customer Service

My Experience

excelente servicio

Likely to Recommend

con gusto recomendaría

Repair Quality

excelente trabajo

Customer Service

excelente 👌

Returned Clean