Caliber - Kingston Pike

4.8 (3,219reviews)
94%
8854 Kingston Pike,  Knoxville,  TN  37923

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,219)

My Experience

Appreciate early finish with no unhappy surprises.

My Experience

Likely to Recommend

Repair Quality

There was a small misalignment with the finder and bumper otherwise we are very happy with the repair

Customer Service

Likely to Recommend

Repair Quality

Customer Service

My Experience

Everyone there was GREAT! The car looks like it did when I first got it and I especially appreciated the fact that you changed the delivery date to fit MY schedule. 5 stars!!!

My Experience

I was impressed with how organized your business is and with the true commitment to customer service that Kevin and your receptionist made me feel! Kevin sent updates which I appreciated. Great experience!!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Customer Service

My Experience

Great job done in timely manner

My Experience

Everyone I came in contact with were pleasant and friendly. I have trained to so many people that are pleased with the work at Caliber. My car looks amazing!

Likely to Recommend

Repair Quality

Excellent

Customer Service

Excellent

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

If the vinyl is finished soon I would increase my rating. Repair is good. Finishing touches have delayed me putting my collision behind me and getting back to enjoying my vehicle.

My Experience

The whole experience was perfect, when I got the car back it looked brand new. Jordan did a great job with communicating through the entire process . Everyone was very nice, I would recommend Calibur Collision any day!

My Experience

I can not say enough about this place. This was not the first time I have used them and I am sure it will not be the last. They are all of the Things! They kept me up to date with texts and were easily available when I called and talked to a real person. They were fast but caring with my car repairs. They went the extra mile not only with my car but with my finances also. If my car needs repair I will always bring it to Caliber Collison. Thsnk you all for getting me back on the road so quickly.

Likely to Recommend

Definitely a 10 A friend recommended And I couldn’t ask for better service

Repair Quality

Friendly Prompt for the repairs

Customer Service

Friendly Prompt for the repairs

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Repair Quality

Customer Service

My Experience

Thanks

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Repair Quality

Time line was off the estimate.

Customer Service

Returned Clean

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Repair Quality

That was a good service

Customer Service

Returned Clean

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Repair Quality

Customer Service

Great work