Caliber - Kingston Pike
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The service was great. The staff was very knowledgeable, professional, and friendly. Easily the best experience I've ever had with a repair facility.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Jordan was great to work with, and the repairs are seamless.
My Experience - 5.0/5.0 -
Wonderful to work with!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The last wreck I was in was an absolute nightmare when it came to the repairs process. It was the complete opposite this time around. I was blown away with how quick Calliber handled everything. The whole experience was very pleasant and smooth. Kevin, who supervised my repairs, was amazing. He’s a treated me right and gave me constant updates with my vehicle which I got back in less than 2 weeks. I cannot recommend them enough. They are very professional and saved me a lot of stress. Very glad I chose them for my repairs.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
guter Service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
guter Service
Customer Service - 5.0/5.0 -
guter Service
Returned Clean
My Experience - 5.0/5.0 -
Myra the receptionist was great! She was very kind and helpful. Thank you for all your help.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jordan was very professional and kind, He was very thorough. The lady at the front desk, I think her name was Myra? I think she is a wonderful employee. She was very thorough and kind also! She explained everything very well and in a timely manner. Dropping off and picking up was easy! Even though it took longer than expected, they did a great job! When I called, it was answered, it was easy to get in touch with Jordan if I had questions. My car is sparkling! They even cleaned it for me!!! 5 STARS 🌟 🌟 🌟 🌟 🌟
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0 -
The knoxville location was great. Seemed to treat me and do a little more than the chattanooga location was willing to do
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Not only did it take 2 months to complete the repairs but the communication was less than stellar between the insurance company and the shop. The only one who kept us in the loop was Jordan at the Knoxville location His efforts went above and beyond as he pushed the vendors and his team along to complete the repairs. The bumper, unfortunately, needs to be repaired as it is misaligned in the back of the vehicle. Overall not a good experience!