Caliber - Kyle

4.7 (3,249reviews)
92%
5236 City Lights Dr,  Kyle,  TX  78640

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (3,249)

Customers say
Overall Customer Satisfaction
Customers consistently praise the excellent communication and updates throughout the repair process, with many highlighting the professional and friendly service from staff. The quality of repairs receives high marks, with vehicles often looking like new or better than expected. Timeliness is a strong point, with many repairs completed ahead of schedule. Customers appreciate the thorough cleaning service and attention to detail. While most experiences are highly positive, some customers noted issues with paint matching, alignment problems, and occasional communication gaps that required follow-up.
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"I was absolutely satisfied with work performed on my truck. Communication was great and the job ..." Read more
"They were great in all areas Repairs were done very professionally and car looked like new! Great ..." Read more
"Job was done horribly, it's almost worse than before it was repaired"
"Overall, the quality of the repairs were not up to par. My vehicle was given back to me with the brand new ..." Read more
"Might change later. Car was returned with several part still having damage and the car now leaks engine oil."
"completed three days ahead of schedule, which was great."
"My car was repaired earlier than expected."
"... exited to have my car back not only looking great but beating the original ETA for delivery. Thank you Caliber collision." Read more
"Finished 34 days ahead of schedule!"
"My vehicle was ready later then expected which was due to a delay in the OEM grill that ended ..." Read more
"communication was continuous and accurate during the entire process."
"Great service and kept me updated during the repair."
"... para informarción sobre la terminación del vehículo,no tenía respuesta en ese momento más sin embargo hubo veces que estuve esperando la llamada de regreso ..." Read more

My Experience

Great service in less time than expected. Darren Luera kept me informed each day as to the progress of my repairs. *****

My Experience

Our vehicle looks like new again!

Likely to Recommend

Repair Quality

Very professional, communicated constantly, and work looked good.

Customer Service

My Experience

Team was just awesome and very helpful

My Experience

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Repair Quality

Customer Service

My Experience

I’m satisfied yes but the chip they did on the other part near the windshield is not related to the work and it wasn’t there before I dropped it off for repairs. They did check the pre pictures and confirmed the chip wasn’t there before I turned my truck in. They did take it back real quick and touched it up with black paint but I don’t know how long it will last before it gets worse. It’s just not the same.

Likely to Recommend

Repair Quality

They did an excellent job with the repairs and all that. Just one chip they made mistake chipping it while working on the repairs. That chip is near the windshield and isn’t related to the work. It wasn’t there before I dropped my truck off. Caliber did confirm in the photos and they took it back real quick and touched it up with black paint. But it’s not the same and I don’t know how long it will hold up.

Customer Service

Returned Clean

Likely to Recommend

We’ve used Caliber a few times now and would definitely recommend to others.

Repair Quality

Great quality of work done, just took a bit longer than anticipated is all really.

Customer Service

I feel we were kept informed throughout the process.

Returned Clean

Likely to Recommend

Repair Quality

Communication was great and repair quality was very good!

Customer Service

Great communication

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

My Experience

My Experience

Absolutely the best team to work with. Start to finish Shout out Fernando!

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Returned Clean

My Experience

Great repairs, looks like new. Everyone was very helpful and answered all questions.

Likely to Recommend

Repair Quality

Customer Service

My Experience

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Repair Quality

Customer Service

Returned Clean

My Experience

I want to thank everyone who completed the repairs I really appreciate it The calls and the text that everything was going OK. They went into details of what they did that was nice. I expected my car in two weeks but they did a less than a week thank y’all everyone.

My Experience

Did a quick and professional job on the Repair

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

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Repair Quality

Customer Service