Caliber - Kyle
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Full Service Mechanical
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Thank you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent staff.
Customer Service - 5.0/5.0 -
Excellent staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
I provided my feedback directly to Melanie. My car looks beautiful, and the quality of your work is evident. Your front staff was also very polite. Unfortunately, due to poor communication and a misrepresentation by Melanie, I have lost trust in your establishment and hope not to use your services again, despite the high quality of the work.
Likely to Recommend - 0.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision has excellent service. They’ll keep you update to date with what’s going with your vehicle whole time. Phone calls, text, emails, you name it! You’ll never have to wonder about your vehicle. Also it’ll be in a timely manner.I definitely will use them if needed again and recommend the services…
My Experience - 5.0/5.0 -
Very professional Easy to talk to Work was superb
My Experience - 0.0/5.0 -
Completion of repairs took almost two months, longer than guaranteed completion date. Factory decals that were quoted in estimate were not placed on vehicle and leaky tire which I was told would be looked at was placed back on the vehicle and spare was left in the bed of truck. Exterior of vehicle was also dirty and seemed not cared for
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
My vehicle was repaired but took over 2 weeks from my guaranteed completion date. Factory decals that were included in the estimate were forgotten and not placed on the vehicle. I attempted to call and have not received a call back. My battery was disconnected and resulted in a blown fuse which I had to replace myself. I also had mentioned my tire leaking air after my accident which I was told would be looked at and my spare was removed and the leaking tire placed on the vehicle which resulted in me having to pull over and change the tire while driving. Vehicle was also left with some trash in truck bed from repairs and although the back and that was repaired was washed overall vehicle was left dirty unwashed which seems to show little effort or care when it comes to repairs
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Nando was very consistent and professional with his communications.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Super easy, and reasonably fast.
Customer Service - 5.0/5.0
Likely to Recommend - 2.0/5.0 -
As of now
Repair Quality - 0.5/5.0 -
Might change later. Car was returned with several part still having damage and the car now leaks engine oil.
Customer Service - 2.5/5.0
Kept me Informed?
Yes
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Mando kept us updated on the progress and delivered 3 days earlier than expected. Truck damage looks brand new! Thanks.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Good customer service