Caliber - Lake Norman
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service and repair
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was really good. They put my truck back together after hitting a deer.
My Experience - 5.0/5.0 -
Using caliber collision was a great experience. Everyone was polite, helpful, and the process went very smoothly. Thank you.!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Was well pleased with the service and helpfulness of all the staff at Caliber Collision!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great customer service and was completed on time with no issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Eric, my service representative, was very professional and contacted me on a regular basis to keep me informed of the progress on the repairs to my truck.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great experience from beginning to end. Caliber collision was efficient, friendly, and communicated frequently about the repair process. Very, very happy with the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and great experience. Great work!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wonderful service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Billy was the best. He was great at keeping me informed throughout my whole vehicle repair. Job well done Caliber!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Space not big enough to type everything im not satisfied with! You are welcome to call me at 704 9197558! If you are calling me from the denver hwy 16 location I don't want to speak to anyone there! Corporate or someone above them would be helpful! Thank you!
My Experience - 5.0/5.0 -
My bumper looked brand new! Great job, definitely 10/10. Super nice people and amazing job.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My bumper looks brand new! Everything looks perfect definitely 10/10
Customer Service - 5.0/5.0 -
Amazing! Everyone was super nice and very helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Eric kept us up to date on the repairs almost daily. April is a pleasure to talk with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber made my car look like no accident happened.
Customer Service - 5.0/5.0 -
Erik kept me updated
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The customer service was great,
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service and communication from Billy and April, much appreciated. I will definitely recommend Caliber to anyone needing services.
My Experience - 5.0/5.0 -
Ladies in the office , along with the adjuster , where excellent to work with. Not only are there very nice , they're good at their jobs. Repair was done exactly as discussed and in a timely fashion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Savannah is awesome. Very informative, knowledgeable, and patient. Had the best experience with her and we have use caliber many times in the past at several locations.