Gerber Collision & Glass - Cornelius

4.9 (1,446reviews)
98%
18705 Statesville Rd,  Cornelius,  NC  28031

In operation 85 years.

Gerber Collision & Glass - Cornelius offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,446)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with particular emphasis on outstanding communication throughout the repair process. Many highlight the professional and friendly staff who provide regular updates via calls and texts, keeping customers well-informed at every step. The quality of repairs receives high marks, with numerous customers noting their vehicles look brand new or better than before the accident. Timeliness is another strong point, with many repairs completed ahead of schedule. Customers frequently mention the seamless, stress-free experience and express strong willingness to return and recommend the shop to others. The cleanliness of returned vehicles and attention to detail are also consistently appreciated.
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"Excellent friendly extremely competent! My car looks better than brand new. The staff is great!"
"Store manager met us on Sunday to drop off our car. The repair work was completed earlier than quoted ..." Read more
"Ive used Gerber 3 times over the years and I have never been let down. Customer service is wonderful ..." Read more
"These people are awesome. Professional, courteous, efficient, and communicative. Great job. Kudos!"
"It was ready 6 days early!"
"It was ready early a week before it was estimated"
"Fantastic work and very quick turnaround. Thank you, Gerber!"
"The repair was completed ahead of time."
"Great and ahead of schedule"
"Regular and detailed communication, I never had to call to get status, they always called me first."
"Over communicated which was much appreciated!"
"They were very communicative - kept in touch every step of the way! Did a great job on a great timeline ..." Read more
"Great communication. Body work holding up so far."
"Great communication throughout process. Beautiful work. Wonderful people"

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Repair Quality

The staff at Gerber Collision in Cornelius NC was top-notch! They were friendly, professional, and kept us updated on the status of our vehicle. Susan ant the front desk was so pleasant! Upon pick-up, Jacob walked us around the car and explained every detail of the job. He was thorough and answered all of our questions with a smile.

Customer Service

My Experience

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Returned Clean

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Returned Clean

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Returned Clean

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I already have

Repair Quality

The service was above and beyond

Customer Service

Excellent

Returned Clean

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Returned Clean

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unfortunatly the leak is a big concern

Repair Quality

There is a leak in the hatchback. We had a strong thunder storm and in the morning there was a puddle of water on the floor.

Customer Service

Everyone was pleasant and courteous.

Returned Clean

My Experience

I’ve dealt with Gerber twice now and both times they have exceeded my expectations. From the receptionist, Susan to the store manager, Jacob to the painters they go above and beyond and it’s much appreciated.

Likely to Recommend

I have had work done on this vehicle before and both times the work was amazing. I would definitely recommend this shop over any other shop.

Repair Quality

The staff from Susan at the front desk, to Jacob the manager this company provides quality results and professionalism. Jacob and Susan are the best assets this company could ask for.

Customer Service

Customer service is top notch. Kept me updated and explained the repairs.

Returned Clean

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Customer Service

Kept me informed and the car was completed when promised.

Returned Clean

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Returned Clean

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My Experience

Great work, thank you for sharing regular updates, and for the thorough walk throughs!

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My Experience

Everything was exceptional!! Thank you so very much!!

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Great job

Repair Quality

They were professional & help me, since I’m in a wheelchair, they came out to my car with the information.. Car was fix awesome πŸ‘ πŸ‘πŸ‘thank you for your service!!

Customer Service

Awesome πŸ‘

Returned Clean

My Experience

Great customer service from start to finish

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Returned Clean

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Repair Quality

Missing an antenna post that is a special order lots during repair.

Customer Service

Good product insurance is the downfall not the shop but the insurance lowered the score not gerber