Caliber - Lake Norman
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Well organized. Estimator keeps customer informed. Job done to schedule. Front desk really helpful. Repairs done to high standards and reasonable price.
Likely to Recommend - 5.0/5.0 -
None needed. Everything was great..
Repair Quality - 5.0/5.0 -
From booking in to receiving car back, totally professional and helpful staff. Quality of repairs was exceptional. Car even handed back in great condition…
Customer Service - 5.0/5.0 -
Customer service of front desk and estimating staff was wonderful
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Caliber was very professional, extremely polite, and the work was top quality
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.0/5.0
Repair Quality - 4.0/5.0 -
Overall, the work seems of a high quality. On the downside, communication from the service advisor was non existent and the original estimated completion timeframe wound up being twice as long with no explanation.
Customer Service - 1.0/5.0 -
No communication
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 3.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Received excellent service with Calliber Collision. They communicated regularly and my car looks great!
Customer Service - 5.0/5.0 -
April was wonderful as well as each of their staff.
My Experience - 5.0/5.0 -
The team was knowledgeable, professional, thorough, and accurate. Communication about the process was great!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Eric was knowledgeable, friendly, and easy to work with.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Eric was fantastic from start to finish, providing helpful guidance and expectations on the process and timing. My repairs went smoothly and my car is beautiful once more.
My Experience - 5.0/5.0 -
They completed the work a little early . Office staff is great. Work is great, I can’t tell there was ever an issue!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
looks great! I was impressed with the communication. thank you.
Customer Service - 5.0/5.0 -
great staff friendly and keep you posted
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0
Repair Quality - 3.5/5.0 -
Took 2 months for an estimated 2 week job.
Customer Service - 4.0/5.0 -
Eric was a good at communicating updates. .
Returned Clean
My Experience - 5.0/5.0 -
Eric was wonderful to work with! He listened to us and worked with us to fix our car and stay in our budget range. The car looked great after the needed repairs were completed.I would highly recommend Caliber!
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team at Caliber is just great! They keep us informed on updates of the service, they do a wonderful job fixing our cars and they are extremely friendly Recommend their services 100%
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful team and service they kept informed all the steps of fixing my car My car looks new